What are the responsibilities and job description for the Optical Technician position at Clarkson Eyecare?
EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit .
An Optical Sales Associate will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients’ medical needs. An Optical Sales Associate is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient needs to the good and services we offer.
Responsibilities
60%
Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
Determine patient wants and needs and selling to exceed their expectations
Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
Able to operate the auto-lensometer and manual lensometer
Educate and recommend specific lenses, lens coatings and frames to suit patient needs
Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
Dispense patient orders and repair and adjust patient frames
Dispense all glasses and/or contact lens orders in E360
20%
Assist with other Duties as the Office is Needed
General office duties and cleaning to be assigned by manager
Ensure all job Aids and Policies are followed
20%
Acknowledge patients in a friendly, approachable way that invites them into the office
Maintain frame standards with cleaning, organization, full and well-presented areas
Follow all protocols to keep Frame inventory accurate
Requirements
Associates Degree; with a minimum of 1 year in a customer interactive position; or equivalent combination of education and experience
Basic computer skills
Communication, interpersonal and negotiation skills
Ability to read, analyze and interpret insurance forms
Favorable result on Background Check
Must have own vehicle and be insured, licensed driver in current state of residence
Must be at least 18 years of age
Preferred Knowledge/Skills/Abilities
Have ABOC or obtained with first 2 years of employment (preferred, not required)
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
HIPPA: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPPA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and Procedures.
Physical Requirements
Regular bending, lifting, carrying, reaching and stretching
Ability to move throughout the office
Ability to remain standing for long periods of time
Lifting heavy boxes and accessing high shelves
If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation.
Work Environment
Calculate, manipulate, and interpret numbers/data
Problem solve, reason and resolve issues effectively
Use independent judgment and discretion
Meet customer expectations
Work under stress with interruptions and deadlines
Use computer effectively and view computer screen
Exhibit empathy in all situations
Work changing schedules to meet business demands
Benefits
Medical, Vision, Dental
401k Employer Matching
Paid Time Off, Holidays
Competitive Base Pay Bonus
Optical Education Reimbursement
Paid Maternity Leave
If you need assistance with this application, please contact (phone number removed). Please do not contact the office directly – only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
#ECP
An Optical Sales Associate will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients’ medical needs. An Optical Sales Associate is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient needs to the good and services we offer.
Responsibilities
60%
Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
Determine patient wants and needs and selling to exceed their expectations
Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
Able to operate the auto-lensometer and manual lensometer
Educate and recommend specific lenses, lens coatings and frames to suit patient needs
Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
Dispense patient orders and repair and adjust patient frames
Dispense all glasses and/or contact lens orders in E360
20%
Assist with other Duties as the Office is Needed
General office duties and cleaning to be assigned by manager
Ensure all job Aids and Policies are followed
20%
Acknowledge patients in a friendly, approachable way that invites them into the office
Maintain frame standards with cleaning, organization, full and well-presented areas
Follow all protocols to keep Frame inventory accurate
Requirements
Associates Degree; with a minimum of 1 year in a customer interactive position; or equivalent combination of education and experience
Basic computer skills
Communication, interpersonal and negotiation skills
Ability to read, analyze and interpret insurance forms
Favorable result on Background Check
Must have own vehicle and be insured, licensed driver in current state of residence
Must be at least 18 years of age
Preferred Knowledge/Skills/Abilities
Have ABOC or obtained with first 2 years of employment (preferred, not required)
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
HIPPA: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPPA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and Procedures.
Physical Requirements
Regular bending, lifting, carrying, reaching and stretching
Ability to move throughout the office
Ability to remain standing for long periods of time
Lifting heavy boxes and accessing high shelves
If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation.
Work Environment
Calculate, manipulate, and interpret numbers/data
Problem solve, reason and resolve issues effectively
Use independent judgment and discretion
Meet customer expectations
Work under stress with interruptions and deadlines
Use computer effectively and view computer screen
Exhibit empathy in all situations
Work changing schedules to meet business demands
Benefits
Medical, Vision, Dental
401k Employer Matching
Paid Time Off, Holidays
Competitive Base Pay Bonus
Optical Education Reimbursement
Paid Maternity Leave
If you need assistance with this application, please contact (phone number removed). Please do not contact the office directly – only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
#ECP
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