What are the responsibilities and job description for the P/T Overnight Supervisor position at Clayton Valet?
Part-Time Overnight Supervisor
We are looking for a responsible, motivated and hospitality-oriented individual who is ready to join our prompt, polite, and professional team! This position is responsible for the supervision of overnight staff at multiple locations. Maintaining client relations and ensuring safety policies are followed is of the highest priority.
*Must have a valid Driver's license and Covid-19 Vaccination*
Shifts:
- Part-Time Weekends
- Friday-Sunday
- 10pm-6:30am
General Specific Responsibilities:
- Perform management duties including Quality Checks, Safety Checks and Employee Files
- Use the company vehicle to drive to overnight accounts and check on employees
- Become knowledgeable in the duties of all overnight shifts
- Cover open overnight shifts if needed
- Create an inspiring team environment with open communication
- Monitor team performance and report to account managers
- Discover training needs and provide coaching
- Listen to team members’ feedback and resolve any issues
- Ensure that any needed PPE procedures (wearing a face mask/shield, gloves) are followed
- Make sure that all services are provided in a friendly, courteous, professional, and timely manner
- Establish good relationships with personnel and clients
- Work as a team in cooperation with others, displaying a willingness to be helpful at all times
- Ensure schedule and timesheet records are accurate
- Respond to phone calls, text messages, and work emails in a timely manner
- Other duties as assigned
Skills Required:
- Strong organizational skills
- Exemplary written and oral communication skills
- Distinguished leadership skills
- Expert time-management skills
- Sterling decision-making skills
- Customer-focused with the ability to critically think and react to complicated, or escalated situations
Education and Experience Required:
- 2 years management experience required
- Customer service experience preferred
- Ability to drive a manual transmission preferred
Compensation and Benefits:
- $19.50 per hour
- Review after 60 days of employment
- 4% 401K Match - after 90 days of employment
- Potential growth opportunity
- Holiday Pay (Time and a half for select holidays)
- Weekly Pay
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