What are the responsibilities and job description for the Operations Manager position at Clean Team?
OPERATIONS MANAGER:
This job position is responsible for controlling three major parts of the business: Financial, Customer Retention and your Team. You will meet with Branch Manager every day and turn in daily reports.
At Clean Team we take great pride in our work and strive to meet and exceed our clients' expectations. To get there, it takes outstanding, driven, and organized leaders to manage our accounts and coordinate team members. That's where you come in!
As an Operations Manager at Clean Team, you will be responsible for the day-to-day operations of the branch.
You will fit in at Clean Team if:
You are devoted to providing our customers with the highest quality service
You are hardworking, a gracious team member and can get down to the nitty gritty
You can strategically plan by utilizing all resources and delegate duties for your accounts
You are looking for an opportunity to work independently utilizing your leadership skills
You are dedicated to developing and leading a team of your own
We rely on our Operations Managers to:
Oversee the quality of services provided to customers and secure customer retention
Train and lead a team of Supervisors and Cleaning Associates
Control labor and supply costs
Identify areas where further training is necessary and identify and retain our all-star employees
Deliver product and ensure each account is adequately stocked
Work together with your team and upper management to provide effective communication
Manage your time and prioritize a nightly and weekly agenda
Job Qualifications & Skills
Skilled at making quality decisions, follow through with strategic planning to meet deadlines on tasks and projects
Ability to give and receive feedback and effectively apply solutions to resolve issues or manage conflict
Capability to create a game plan for each evening and week by using effective time management and scheduling
Displays leadership skills and work well with a team
Ability to work independently and manage time
Delegation ability along with decision making skills
Ability to manage conflict
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