Senior Product Analyst

Looking to do work that matters?

We get it – it’s why most people come to Cleo. Together we’re fighting for the world’s financial health, building an AI that helps our users make the best money decisions from day one. We’ve helped 4 million people so far with personalised insights and a voice you don’t expect in FinTech. But it’s time to do more.

As we enter the next phase, we’re looking for more improvisers, data geeks and grown ups who want to own their work and create meaningful change.

As a Senior Product Analyst you’ll enable your team to make better decisions, faster. Working as part of a cross-functional squad alongside product managers, designers, and engineers, you’ll apply your expertise to drive the future of what we build at Cleo. You will leverage rich user data and cutting-edge technology to see your insights turned into real products.

You’ll also sit within the wider data science function here at Cleo; a hotshot team of 20 Data Scientists and Product Analysts, with significant industry experience that are at the heart of everything we do at Cleo. You’ll have the opportunity to work with them in building and deploying in-production models that developers will feed directly into the product.

We are looking for a self-starter, focused on results, with a demonstrated success in using analytics to drive the understanding, growth, and success of a product.

• Define key product metrics and track KPIs to analyse what really matters
• Understand user behaviour and identify levers to help move key metrics
• Conduct regular A/B tests across the product journey of a Cleo user
• Influence the roadmap of product teams through presentation of data-based recommendations
• Build models of user-segmentation, marketing attribution, customer lifetime value etc.
• Work closely with engineers to make sure we collect the right data to produce relevant business insights

About you

• Multiple years of experience doing quantitative analysis, within a digital product environment
• Experience conducting large scale A/B experiments
• Excellent SQL skills
• Fluency in Python and its application in data analysis is a nice to have, but not essential
• A strong ability to communicate findings to non-technical stakeholders in a concise and engaging manner
• Experience with data visualisation tools such as Tableau, Looker, or Periscope
• Knowledge of statistics (e.g. hypothesis testing, regressions)

What do you get for all your hard work?

• An above market compensation package (Base Equity). We're prepared to pay for the very best. You can view our progression framework and salary bandings here: https://cleo-ai.progressionapp.com/ - this position is AX2-AX4 level and we can pay between £46,000-£84,480 p.a
• Work at one of the fastest growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• Cleo is a culture of stepping up. We want, and expect you to grow and develop. That means trying new things, leading others, challenging the status quo and owning your impact. You’ll have our support in everything you do. But more importantly, you’ll have our trust.
• We treat you as humans first, employees second. Because we can’t fight for the world’s financial health, if we’re not healthy ourselves. This means the usual perks but it also means flexibility.
• Other benefits include; 
• 25 days Annual leave a year public holidays
• 4.30pm finish every Friday 
• Regular lunch-and-learns as part of a general learning culture
• Online courses and internal training to level up your skills like from coding, to SQL, to management training 
• Choose your own gear, ask for the tools you need, and we’ll seek them out for you 
• Cleo socials and activities 
• Online mental health support via Spill
• Access to Pushfar - online platform for external mentorship
• A clear career progression path through Progression https://cleo-ai.progressionapp.com/ 
• And many more!

We are committed to making Cleo a more diverse and inclusive workplace. We are making continuous changes in order to make sure that all voices, especially those of minorities are heard, supported and celebrated. Our work doesn't stop at hiring, and we are providing every employee with training, support and development throughout their Cleo career, alongside training specific to inclusivity.