What are the responsibilities and job description for the Patient Safety Program Manager position at Cleveland Clinic?
Responsibilities:
- Oversees the creation, review and refinement of the scope of the Patient Safety Program within the facility on an annual basis.
- Collaborates with Quality Department in meeting Joint Commission and other regulatory agency requirements.
- Coordinates the activities of the Patient Safety Committee including public reportable clinical data sets.
- Serves as liaison between CNO/CEO and Safety Committee.
- Reports medical errors and near misses, as well as corrective actions taken.
- Oversees the management and use of medical error information.
- Reviews internal error reports and utilizes information from external reporting programs to achieve internal outcomes.
- Investigates (along with Risk Management) patient safety issues within the facility.
- In collaboration with Quality/Risk Management, identifies, manages, and participates in the review of adverse events that may have or have resulted in patient harm.
- Participates in sentinel event process.
- Develops action plans identified through root cause analysis.
- Other duties as assigned
Education:
- Bachelor's Degree in Nursing, Healthcare Administration, Business, Engineering or related field required.
Certifications:
- Certified Professional in Patient Safety (CPPS) within one year of hire.
Complexity of Work:
- Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
- Must be able to work in a stressful environment and take appropriate action.
- In depth knowledge of health care delivery systems.
- Demonstrated knowledge in principles of risk management, quality and performance improvement methods
Work Experience:
- Minimum five years of related experience with Quality Management, Risk Management/Patient Safety and Performance Improvement program or related healthcare experience. In depth knowledge of patient safety best practices, joint commission standards, and conditions of participation
Physical Requirements:
- Ability to walk extensively, ability to lift up to 25 pounds, and the ability to wear protective equipment such as respirators, boots, gloves and protective eye gear.
- Position requires visual acuity with the ability to smell, taste and hear.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after 90 days.
Cleveland Clinic Health System administers an influenza prevention program as well as a COVID-19 vaccine program. You will be required to comply with both programs, which will include obtaining an influenza vaccination, COVID-19 vaccination, or an exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
