Clientmind Recruiting is recruiting for a Quality Assurance Manager for a rapidly growing technology company based in Greenbelt, MD. As a recently ISO 9001:2015 certified company, they are searching for someone to join their ranks and continue their tradition of delivering high quality products to their customers. The ideal candidate will be a self-starter accustomed to both managing and maintaining a Quality Management System for a government technology company delivery of both hardware and software products.
Objectives of this Role
Strategize, implement, and maintain a Quality Management System that adheres to organizational objectives and contractual requirements
Develop quality processes for evaluation and improvement
Maintain organizational and customer (government) standards of quality and reporting
Oversee quality across multiple projects and teams, ensuring quality goals are reached while supporting on-time delivery
Establish a well documented process for quality management between the organization and their AS9100 certified contract manufacturer
Daily and Monthly Responsibilities
Maintain and manage their QMS and be accountable for maintaining their ISO 9001:2015 certification
Work closely with cross functional teams and assigned project leads to execute the Quality Management System
Support project teams (internal and sub contractor) for optimal quality assurance, and coordinate and execute QMS activities on cross-project initiatives
Identify key quality goals for cross functional teams and external vendors, partners, and subcontractors
Work with other team members to identify risks and opportunities across multiple projects within the company
Schedule and lead internal quality audits
Support, review, and monitor nonconformance reports, corrective action reports, and root cause analyses
Establish processes and lead communications with customer (Government) quality representatives including DCMA personnel; support regular Government audits and site visits at the client site and sub-contractor facilities
8-10 years of experience in a Quality Management role for technology projects/programs
An ASQ quality control certification is preferred
Experience as in internal auditor – certification is preferred
Experience interacting with the Defense Contract Management Agency (DCMA) in a quality management role is preferred
Experience in Configuration Management is a plus
A “doer” that can effectively support the team while working side-by-side and being hands- on in meeting the contract quality requirements
Effective oral and written communication skills and excellent interpersonal skills demonstrating an ability to communicate and interact easily and effectively with a wide variety of individuals and echelons in both written and verbal forms
High proficiency with Microsoft Project and Office 365 (Word, Excel, PowerPoint, Outlook, Teams, and SharePoint)
Ability to interpret/analyze complex information within operational and development environments
Possess the energy and experience to demonstrate sound judgment, foresight, and problem-solving skills in a fast-paced environment
Work independently, as well as in a team environment, within the bounds and guidelines of the organization
Willingness to travel to meet and work with the customer on site
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