Director of Tennis

The Director of Tennis position is available at Clubs at Houston Oaks. .

At Cliff Drysdale, we believe our Associates are our greatest strength and competitive advantage. To be an effective coach, a leader needs to understand the impact they have on others – their influence. Operations management focuses on carefully managing the processes to create the highest level of efficiency possible within an organization. We understand that leadership plays an important role running an operation compatible with the interests of members and their guests as well as club employees. This includes the quality of the club’s racquet services and programs along with the security and protection of the club’s assets and facilities.

 Job Expectations:

• Develop, manage and improve a racquets facility within the framework Cliff Drysdale Tennis/PBI.

• More than 50% of your work schedule will be of an administrative and supervisory nature.

• Teach a minimum of 20 hours weekly. This may vary depending on season.
• Create a regular schedule of hours that you are on-site.
• When not on-site be available on call to deal with emergencies or appoint someone else at your club or corporate to be the point person.
• Your Salary includes all duties described in the job responsibilities and 6 corporate days to assist in corporate events or trainings, etc. Corporate days will be assigned to you by the corporate office.

• Initiates, directs and promotes tennis clinics, special events and programs to attract and maintain members’ tennis interests.

Job Responsibilities:

• Administers and enforces facility and Corporate policies and procedures.
• Adheres to the Director’s Guide and Associate Handbook.
• Plan, develop and grow the tennis programs for all levels:
• Lessons
• Adult clinics
• Special Events and tournaments
• Leagues
• Cardio Tennis
• Tennis 101
• Markets tennis facilities to members and guests.
• Ensures that all facility members and guests receive courteous, prompt and professional attention to all their tennis needs.
• Ensures the safety of members, guests and employees by following safety guidelines.
• Manages the tennis shop (if applicable).
• Establishes and implements an accurate inventory control system and reports results accordingly.
• Ensures revenue is properly recorded into POS system and reconciled daily to schedule.
• Provides lessons and clinics relating to the techniques and strategies of tennis to members and guests.
• Every day ensures that the courts are in the best playing conditions possible.
• Conducts weekly pro staff meetings.
• Writes and edits all tennis-related news for the facility newsletter and website.
• Develops budgets and takes appropriate action to ensure budget goals are met.
• with Corporate Marketing applicable promotion campaigns.
• Maintains a close working relationship with the Facility General Manager/Owner and non-tennis facility staff.

• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.

• Attending facility management meetings.
• Provides monthly reports as required by Corporate Operations.
• Inspects and maintains all physical areas for cleanliness and safety.
• Inspects and maintains all equipment for physical condition and safety.
• Ensures that all employees consistently comply with the company’s and facility’s associate manual.
• Comply with all applicable federal and state employment laws.
• Ensures that payroll entry is correct for all staff.
• Responsible for accurate recording of all on court programming.
• Strong knowledge of tennis merchandise to properly give consumer information.
• Responsible for knowing the facility POS system and training others to use the system.
• Other duties as assigned.

Education and Experience Requirements

• Previous tennis management experience
• At least a high school education or GED

Physical Demands

• Regularly required to reach with arms and hands.
• Often is required to walk, stand, talk or hear, handle, feel or operate objects.
• Occasionally be required to sit, stoop, kneel, crouch, or crawl.
• Must be able to lift and/or move up to 50lbs occasionally.
• Specific vision abilities include close, distance, color, peripheral vision, and depth perception.

Environment/Noise

• Frequently works in outside weather conditions.
• Noise level is moderate.

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English required in order to perform the duties of the job

(e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).

Reports to: General Manager                                

This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.