What are the responsibilities and job description for the Billing associate position at Cliff’s Fire Extinguisher Co., Inc.?
CUSTOMER INVOICE PREPARATION : On a daily basis, reviews Work Orders to be Billed information for company-wide customer invoice preparation in the customer invoice processing platform (currently IQ).
Timely prepares customer invoice from completed work order details in IQ typically within 24 hours of work order completion.
Coordinates with each company department when necessary to ensure customer invoice is complete and accurate. Assists with research and update of cost information for parts and materials included on Work Order as applicable.
Electronically delivers final customer invoice to customer via IQ email and verifies delivery of invoice. Designates work orders as closed in the system after final billing.
OTHER RESPONSIBILITIES : Assists Accounts Receivables and Payables Associate with customer collections when time permits.
Serves as backup for preparing and making daily bank deposits. Participation in Accounting and Administrative department projects as assigned.
Cross training in other areas of the company’s operations as needed. Other duties and projects as assigned for process improvements and to meet the overall needs of the organization.
QUALIFICATIONS : Three to five years’ experience in an administrative, accounting and customer billing role. Strong organizational skills, high attention to detail, excellent time management capabilities to handle high volume of customer billing and ability to prioritize responsibilities and assignments.
Proficient with Microsoft 365 and / or Google Workspace platforms (Outlook, Gmail, Word, Docs, Excel, Sheets, PowerPoint).
QuickBooks Online and Salesforce experience is helpful but not required. Intuitive ability to adapt to software resource improvements and changes.
Last updated : 2024-08-03