What are the responsibilities and job description for the Salesforce Consultant position at Cloud Bigdata?
Job Details
Ohio Department of Health is seeking an experienced Salesforce Consultant to work closely with our in-house Salesforce Development team to drive the overall adoption, optimization, and new app development on the Salesforce platform, leveraging multiple integrations and different technologies. Our ideal candidate will have at least 5 years experience with technical implementations of customer projects.
As our Salesforce Consultant, you will utilize your Salesforce expertise, applied commercial experience, problem-solving abilities, and creative flair to support, advise, design, build, deliver, and maintain our Salesforce ecosystem end to end. This will require you to be involved in developing business requirements, specifications, process flows, application design, and configuration alongside testing and deployment.
Objectives of this Role
Design, operate, and integrate Salesforce systems to enable efficiencies in key areas of the business
Provide consulting and coaching around best practices in Salesforce administration and implementation to enhance user experience
Work on Salesforce automation to streamline processes
Work with the Project team and stakeholders to understand project needs, facilitate business process analysis sessions, design architecture and develop technology solutions for the team.
Define, communicate, and manage a change management (release) process to develop and implement new applications/code and updates to existing applications/code
Identify project issues/risks and present alternatives to alleviate or resolve them
Day to day administration, troubleshooting, and maintenance of the connected Salesforce platform Support the continued build-out of key reports and dashboards, data administration, and integrity upkeep
Proactively recommend new features and improvements to optimize and grow the use of the platform
Use Agile/Scrum development principles in day to day to project work.
Design, build, and deliver tailored Salesforce solutions for the business using Salesforce and other connected technologies
Provide technical specifications and help maintain overall documentation for the business
Uphold and promote best practices, design guidelines for security practices
