What are the responsibilities and job description for the Customer Service Rep Entry Level position at Cloud Tech Tracking?
We are looking for a customer-oriented representative. A CSR, will handle existing and new client accounts as well as resolve any emerging problems that our customer accounts might face with accuracy and efficiency. This position comes with a fast-track to a management position, and a unique bonus structure!
The best CSRs are excited to help customers. They’re patient, empathetic, and passionately communicative. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Here’s why you should apply:
- Weekly Advances and Bonuses
- Hybrid office with remote flexibility
- 65k plus first year average income
- Residual Income
- Exceptional commission rates
- Trip Incentives and other benefits
- Full Training
Your responsibilities include:
- Build and maintain relationships with clients
- Review applications of potential clients
- Develop attractive recruitment programs
- Conduct regular one-on-one and team meetings
- Identify and implement techniques to improve employee motivation and engagement.
- Coach a team of Representatives
The minimum requirements for this job are:
- High School Diploma/GED (An undergraduate degree is preferred)
- Minimum of 1 year experience working customer service/related field
- Winning attitude, ability to work independently
- Reliable communication and time management skills
- Available to travel(optional)
Desired attributes include organizational and time management skills, strong decision making and problem solving, team player and attention to detail. If you feel that you match what we are looking for and would like to see if you are a fit here, apply now! I will set you up with an interview at the soonest available date. We will email you back promptly, so please check your emails for our correspondence.
Job Type: Full-time
Salary: $41,000.00 - $44,000.00 per year
Work Location: One location
Salary : $41,000 - $44,000