What are the responsibilities and job description for the Risk Manager position at CloudRay?
Roles & Responsibilities
- They will need to cover NY/NJ and some flexibility for PA, near the border area.
- Conduct worker's compensation risk management program audits for new and existing clients to maintain an acceptable loss ratio.
- Conduct client interviews via phone, virtual meetings (Zoom, Teams, etc.), or in-person to obtain relevant loss control information.
- Perform on-site hazard inspections, loss analyses, and review and create policies and procedures.
- Process gathered information into written reports to be reviewed with clients.
- Earn buy-in for recommendations and develop a collaborative plan to execute them.
- Report directly to the Director of Risk & Claims Management.
- Conduct loss control site visits and produce hazard assessment reports with recommendations for improvement.
- Produce risk and claims management monitoring reports.
- Interpret claims data and create action plans based thereon.
- Assist with implementation and monitoring of all risk management elements.
- Earn buy-in from each facility on risk management initiatives.
- Review existing safety documents, trainings, and systems to support and enhance as appropriate.
- Conduct training or consult on risk management items including accident investigation, root cause analysis, and loss control execution.
- Build, participate in, and manage safety committees and safety incentive programs.
- Reduce claims frequency, severity, and reporting lag time.
- Enhance return-to-work program usage efficiency.
- Manage scheduling and follow-ups for risk management functions.
- Conduct loss data analyses.
- Assist with the management of insured communication campaigns, claims management, and the development/enhancement of internal policies and procedures.
- Bachelor's degree preferred.
- Professional designation such as CPCU, ARM, CRM, or similar preferred.
- Proficiency in Microsoft Office and the aptitude to learn other software applications.
- Excellent oral and written communication skills.
- Detail-oriented with a high accuracy rate.
- Strong critical thinking and organizational skills.
- Ability to problem solve and use good judgment.
- Self-motivated with excellent time management skills.
- 3-5 years worker's compensation loss control experience.
- 7 years commercial loss control experience (non-worker's compensation).
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