What are the responsibilities and job description for the Solution Architect position at Cloudsquare?
About Cloudsquare:
Founded in 2018, Cloudsquare is an up-and-coming Salesforce SI and ISV Partner. We help small and mid-size businesses in the FinServ and Healthcare sectors leverage the Salesforce platform to its full potential. We partner with companies that are looking for custom tailored Salesforce solutions. Additionally, we provide a suite of Salesforce products that we sell via Salesforce AppExchange.
Even though we emphasize the importance of investing in each individual, Cloudsquare has a strong team mentality. We tackle projects as a team and make sure to learn from one another. Working at Cloudsquare gives you the opportunity to have a voice and make a tangible difference in a new company with a bright future and grand aspirations.
We’re a fun loving, occasionally quirky, and diverse group of Salesforce geeks with a unified goal: inspire organizations to leverage technology. Think you’d be a fit? We’d love to hear from you. Apply below!
Position Overview:
As a Salesforce Solution Architect, you will be responsible for leading the most complex requirements ranging from custom built engines, portals, integrations, user interfaces, ETL, and much more. We need a creative technical lead that can think of out of the box and solution the most creative and robust applications on the Force.com platform. Our solutions utilize in-depth technical aspects of all areas of the Salesforce platform, and require the highest quality implementations built for scale, efficiency, and great customer experience. You will report to the Director of Delivery, interact with Business Analysts, and collaborate with the team to consult on Salesforce best practices based on the clients' needs and detailed requirements.
Responsibilities
· Serve as the technical leader for the team in determining the best approach to a requirement.
· Translates business requirements into well-architected solutions that best leverage the Salesforce platforms and products
· Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility and functionality
· Provide hands-on, expert-level technical assistance to developers
· Follow and understand new Salesforce products and technical capabilities resulting from product releases and acquisitions
· Coach and mentor junior technical and functional team members
· Serve as the main point of contact for clients and be the first line of support for any client questions or issues
· Share best practices and be consultative to clients throughout duration of the project - act as a trusted partner
· Lead project meetings with clients and their stakeholders
· Gathering requirements from clients and translating them into features for a developer to build
· Participate in process flow analysis and process redesign along with Project Manager
· Collaborate with a team of Salesforce Architects, Developers, and Engineers to determine the most appropriate technical strategy and designs to meet business needs
· Understanding that features need to be built with the entire system in mind and can think ahead and outside the box of what the completed system will look like to ensure a complete end-to-end workflow
· Communicating with developers and validating their solutions not only before development, but as well as performing QA when required to ensure that they meet the needs of clients
· Configure and maintain clients' Salesforce instances via declarative tools, including workflows, process builders, reports, dashboards, etc.
· Writing test cases that can be delivered to clients and support them during UAT
· Comfortable training clients on Salesforce and newly built features
· Provide current best practice and third-party solution alternatives from the AppExchange
· Establish and build a rapport with clients throughout the project lifecycle to identify areas of future business
Minimum Qualifications
· Minimum of 5 years of Salesforce experience
· Detailed understanding of the Salesforce Classic, Salesforce Lightning, and Salesforce Sandbox Enterprise development environments
· Proficient with AppExchange and commonly used Salesforce Apps like Conga and DocuSign
· Demonstrated knowledge of the Salesforce.com sales cloud development environment including but not limited to items such as custom objects, declarative functionality, workflows, triggers, VisualForce, migration tools, and SOQL
· Must provide solutions that are highly scalable, extensible and easy to maintain while keeping the overall end-user experience in mind
· Must demonstrate a strong understanding of data architecture best practices
· Must demonstrate a strong ability to troubleshoot complex technical issues
· Must demonstrate a strong ability to design solutions based on functional requirements
· Must be able to work in a fast-paced environment and juggle multiple projects
· Team player that is able to help out other members
· Experience with Jira or other project management tools
· Experience in FinServ, General Business, or Health Care industries preferred
We are looking to fill this position ASAP!
Job Type: Full-time
Pay: $100,000.00 - $150,000.00 per year
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Application Question(s):
- What is your expected salary range?
Experience:
- Salesforce: 5 years (Preferred)
- Solution Architecture: 5 years (Preferred)
Work Location: One location