Senior Data Analyst

With over 60 years of innovation and design experience in producing small-wheel vehicles, Club Car is a leading manufacturer of gas and electric golf, utility, and personal transportation vehicles. Founded in 1958, the Club Car product portfolio has grown to include much more than golf cars, now encompassing vehicles for commercial and consumer markets, built with an uncompromised desire for superior performance. As an industry leader in electrification and sustainability, Club Car is proud to be at the forefront of environmentally responsible Zero Emission Vehicle (ZEV) technologies.

Job Summary:

This position exists to provide overall support, accountability and ownership of Club Car’s Reporting Tools and processes, including Oracle Business Intelligence as well as other reporting functions for the organization. This position provides timely analysis including financial trending and reporting for Club Car. In addition, the position provides general organization support Oracle BI application, Tableau and Alteryx.

Principal Responsibilities:

· Data Analysis – Leads, provides, and designs requirements for business intelligence systems. Ability to independently perform testing, plans and project management as it relates to the reporting requirements. Collaborates with business and continually improves reporting systems and data. Ensure data integrity within the business intelligence system.

· Data Management - Supports and provides guidance on data governance and data management across the organization.

· System Analysis - Analyze data providing standard and advanced business and analysis of reports on a timely basis. Need to understand business needs and proactively develop our business intelligence analytics. Find commonalities throughout geographies, share lessons learned with all internal stakeholders. Responsible for business support reporting and adhoc report requirements throughout the business.

· Project Management & Execution - Requirements gathering, problem identification and solution design. Understand individual responsibilities, team specialization(s) and task assignments. Plan for an aggressive project schedule, rollout communications should be timely with appropriate documentation to help users get started. Execute with an adaptive approach to development, expect reiteration.

· Deliver end-user training of business intelligence systems. Develop and maintain curriculum for training general users and power users.

· System Support - Keen attention to detail, ability to solve problems and trouble shoot the system from both operational and technical perspectives. Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally. Isolate severity of key issues prohibiting business continuity; manage expectations throughout case escalation & resolution. Monitor system utilization and take action to support higher adoption.

· Learn new technology and industry trends to improve proactively using data to drive business and operational growth.

· Work with team to understand data behind the business processes and system enhancements that align with data strategies and business priorities.

· Drive organizational action by leveraging, analyzing data and trends to drive growth.

· Assist with application requirements and lead user acceptance testing for the application deployment process around the analytical tools for OBI, Alteryx and Tableau.

· Work with Finance and Sales on setting and measuring Rebates, Black & Gold, Unit volume goals and performance. Set up dashboards and maintain based on business needs.

· Assist in developing tools for offices to monitor and measure processes including report definitions and data validation.

· Drives excellence and ensures continuous data strategy and process improvement by getting feedback from users and investigating processes that can be updated to positively impact the organization.

· Develop and launch and maintain written “Standard Work” for all aforementioned responsibilities.

Skills:

· Basic programming language skills a plus

· Process oriented

· Follow up / tracking skills

· Problem Solving and Trouble shooting skills a must

· Flexible and Change Agent, Adaptable

· Self-Starter

· Siebel and/or Oracle experience preferred

· Decision-making skills, project prioritization, and strong analytical skills.

· Handling of confidential data and information in a fast-paced environment with multiple priorities.

· Strong computer literacy – Excel and Oracle Business Intelligence essential, Strong data modeling skills

· Excellent communication skills with ability to interact with business and technical teams, including the ability to express concepts and ideas with clarity

· Ability to multi-task and work in fast-paced environment and manage multiple priorities.

· Ability to learn quickly and retain knowledge

· Strong attention to detail with follow-through

· Ability to work well within a team environment

· Project management experience preferred.

Qualifications:

· Bachelor’s Degree in Business or other related field preferred.

· 2-5 years related experience to the responsibilities listed above.

· Must have Tableau and Alteryx or comparable application experience

· Ability to communicate and display data in a consumable format to drive business decisions

· Advanced Analytical skills

· CRM or ERP exposure, Siebel and/or Oracle experience preferred.

· Must have advanced skills in Microsoft Excel.

· High proficiency in Microsoft, SQL Server, HTML5 and exposure to a scripting language such as JavaScript is highly desired.

· Project management experience preferred.

· Must be able to work well and adapt to change in a fast-paced environment.

· Ability to travel - up to 10%