What are the responsibilities and job description for the Tennis Professional position at Club Fit?
Job Title: Tennis Professional
Job Purpose
Actively sell, market and promote Club Fit tennis lessons, clinics, leagues, camps and other tennis programs
Plan, organize, and implement high quality tennis lessons by providing genuine hospitality, ensuring an outstanding tennis program
Operations
Show attention to detail by marketing, promoting and selling tennis lessons, clinics, leagues, and camps by: making telephone calls to ensure repeat business, interacting with students and parents, completing evaluations for each participant at the end of every group lesson session, following up with new clients and actively seeking referrals
Be prompt for all group and private-semi-private lessons, round robins and classes
Follow lesson plans and curriculums as assigned
Demonstrate the pre-approved techniques, which are shown in the lesson plan and curriculum (being visual and audio in your approach)
Work all scheduled tennis activities or arrange for coverage, pre-approved by the Director, for any absence
Always exhibit professional appearance and behavior
Be responsible for achievement of customer satisfaction, revenue generation, and long-term client retention in line with company vision and values
Monitor conditions of the tennis facility and report issues
Participate in club-sponsored promotional activities
Perform other duties as assigned
Stringer (if applicable)
Responsible for stringing racquets for members, guests and staff
Maintain contact with customer throughout service, maintain equipment and supplies, build relationships with clients and increase sales annually
Department Strategy and Communication
Ensure professional and clear communication
Coordinate weekly teaching schedule
Check messages daily and respond within 24 hours
Use Club Fit website for Club offerings and Ceridian Dayforce access
Partner with Manager on Duty (MOD) for assistance with member/staff situations
Be knowledgeable of all Club Fit programs and schedules, not limited to the Tennis Department, demonstrating a commitment to embracing the neighborhood
Be flexible and accommodating to all participants in the Club Fit tennis program
Maintain a good rapport with students, parents, and co-workers
Interact with all students in a professional, positive and motivational approach, ensuring that the members are certain that we care about their well-being
Must be able to adapt teaching methods to each student’s abilities
Teach all tennis lessons in a safe and effective manner
Professional and Technical Knowledge
Ongoing Club Fit Training
Professional Certification
CPR AED - Certification must remain current. (Staff member responsible for membership fee.)
Education and Experience
USPTA or USPTR Certification or five (5) or more years of teaching experience
Other
Attend educational workshops, review professional publications, and establish personal networks.
Remain current with various styles of instruction, coaching, learning techniques and benchmarking state-of-the-art practices
Team Work
Must exhibit ability to teach with other instructors in a group setting
Set up and break down all equipment used during tennis lessons
Job Requirements
Ability to:
Stand and walk around for extended periods of time
Lift 10 lbs
Understand and communicate both verbally and written in English
Follow job related directions
Work a flexible schedule as required by business needs - Starting as seasonal with Summer Camp with the opportunity to extend into permanent
Understand and comply with all company safety policies and their requirements
Attend training meetings as scheduled
Reporting Structure
Direct Line to Tennis Director or Tennis Program Director
Pay Range
46-50% Commission of revenue received for the program
Salary : $46 - $50
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