Front Desk Service and Sales Staff

As a Front Desk Service Concierge at Club Northwest, you will be at the forefront of our mission to provide outstanding service and support to our members and guests. Your role is pivotal in creating a warm and welcoming atmosphere while assisting with pro shop sales and addressing inquiries. If you are passionate about wellbeing and thrive in a customer-centric role, we encourage you to apply.

Key Responsibilities:

• Warm Welcome: Greet members and guests with a genuine smile and personalized service.
• Membership Management: Efficiently manage check-ins and assist with membership inquiries.
• Pro Shop Sales: Promote and sell merchandise in our pro shop, ensuring accurate transactions.
• Phone Reception: Professionally handle incoming calls, providing information and assistance.
• Maintain Order: Keep the front desk area and lobby clean, organized, and presentable.
• Engagement: Build positive relationships and create a bridge to future visits with members and guests.

Qualifications:

• Previous customer service experience, preferably in fitness or hospitality.
• Previous sales experience is a plus.
• Exceptional interpersonal and communication skills.
• Strong attention to detail and organizational abilities.
• Proficiency in computer software for check-ins and sales.
• Flexibility to work early morning, evenings and weekends.
• Passion for health and wellness a plus.

Our Highest Mission: At Club Northwest, our highest mission is our member’s and guest’s experience of wellbeing here now. We are dedicated to delivering meaningful, memorable interactions that promote a sense of wellbeing.

If you are a dedicated and friendly individual who shares our passion for health and wellbeing, we invite you to join our team and contribute to our mission.

Job Types: Full-time, Part-time

Pay: From $14.70 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Morning shift
• Weekends as needed

Work setting:

• In-person

Work Location: In person