What are the responsibilities and job description for the Assistant General Manager (AGM) position at Club Pilates?
FUN & FLEXIBLE POSITION WITH BENEFITS!* MUST HAVE SALES EXPERIENCE! *We are currently expanding our team and seeking a qualified Assistant General Manager that is focused on driving sales and service excellence for our luxury fitness brand. This is the perfect opportunity to interact with clients on a daily basis to create a supportive and meaningful community!
COMPENSATION & PERKS:
- Hourly base rate Retail commission
- Free Membership Employee Discount
- Health Benefits, 401K and PTO
- Free Premium Access to Calm App
POSITION: The Assistant General Manager will oversee all sales and studio functionality. This position will require 25-35 hours per week and some evenings and weekend hours will be required.
RESPONSIBILITIES:
- Lead generation including Grassroots Marketing and networking
- Membership and retail sales
- Supervise Sales Representatives
- Collect outstanding dues
- Maintain cleanliness and organization of the studio
- Enforce studio policies and procedures
- Provide exceptional level of customer service at the studio to existing members via face-to-face service, phone and email
- Become proficient at studio software to troubleshoot client account inquiries and possible sales opportunities
- Contact prospects/leads to schedule Demo classes and enroll them in a membership
- Drive and retain retail and membership sales
- Maintain organization of staff, cleanliness and organization of the Studio
- Enforce policies and procedures relating to customers
- Ensure all forms, administrative supplies and studio literature is stocked and visible
- Participate in as many networking/community events in the surrounding community and studio promotions as possible
- Execute light Operational duties such as: ordering supplies, scheduling staff, aid with social media and anything else GM sees fit
- Any other duties as assigned
REQUIREMENTS:
- 2 years of sales experience requires
- Confident in generating personal sales and training Sales Reps
- Ability to manage and drive multiple revenue streams including memberships and retail
- Previous management or supervisory experience required
- Must have excellent communication and strong interpersonal skills in person and over the phone
- Must be solution-based and results oriented, competitive spirit
- Ability to recognize areas of improvement and make changes using good judgment
- An affinity and passion for fitness
- Professional, punctual, reliable and neat and organized
- Strong attention to detail and accuracy
- Trustworthy and ability to handle confidential information
- Ability to work harmoniously with co-workers, clients and the general public
- Proficiency with computers and Studio software
- Ability to work a flexible schedule with nights and weekend availability
We are focused on improving, strengthening, and transforming the lives of our clients and always welcoming dynamic talent. If you’ve got what it takes and looking to join an amazing and passionate team, check out our open positions below or apply in person at your studio of choice.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Flexible spending account
- Paid time off
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekend availability
Work Location: One location
Salary : $17 - $18
