Manager On Duty

CLUB4 Fitness
Kenner, LA Full Time
POSTED ON 5/19/2024 CLOSED ON 7/17/2024

What are the responsibilities and job description for the Manager On Duty position at CLUB4 Fitness?

Job Description

MANAGER ON DUTY -- Will need to work EVENING and WEEKEND SHIFTS!!

OVERVIEW:

The Manager On Duty will be responsible for assisting in the oversight of gym operations to ensure the club is successful. The Manager on Duty will partner with Assistant General Managers in support of the General Manager to help lead and support a team dedicated to delivering an excellent experience and revenue growth simultaneously with an opportunity to contribute to every level of the gym's overall success, including shared oversight of all CLUB4 operations in that assigned facility with focus on such things as providing a superior customer experience, establishing community partnerships to enhance business-to-business relationships within the community as well as to raise awareness and recognition of the organization in the community and drive membership sales.

ESSENTIAL DUTIES & RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and or ability required.

Reliable service as scheduled; significant organizational skills; an ability to lead others.

  • Assist in recruiting, hiring, training and developing a high performing staff consisting of front desk and trainers.
  • Sales duties to include making phone calls to prospective members that have been to the club or have shown interest in joining via online communications. Strong sales background helpful. Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.
  • Assist with Staff Management and provide backup support to Club Manager as needed.
  • Assist in scheduling and supervising staff, including acting as ‘back-up’ for any absent employee
  • Assist in resolving or escalating employee issues or concerns.
  • Involved in all front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate all member requests, issues and questions.
  • Assist in overseeing cleanliness and maintenance of facility.
  • Assist in ordering of supplies using specific budget based on club requirements.
  • Assist in tracking statistics and reports (weekly, monthly, and annually).
  • Other duties as assigned by the General or Regional Manager or Managing Partner

ORGANIZATIONAL RELATIONSHIPS:

The position reports directly to the General Manager and/or the Assistant General Manager in the GM’s absence, in charge of CLUB operations under the direction of an assigned Regional Manager.

REQUIRED QUALIFICATIONS:

  • Knowledge, skills & abilities:
  • Hard working, goal oriented, enthusiastic, and energetic.
  • Solid work ethic with strong decision-making skills
  • Self-starter who takes initiative with minimal direction and supervision
  • Basic computer, math, and communication skills required
  • Superior customer service skills, preferably in the fitness industry
  • Solid supervisory, diplomacy and listening skills
  • Both detail and results-oriented with high degree of professionalism and organizational skills
  • Strong communication, problem-solving, time management and analytical skills
  • Strong time management skills, ability to effectively manage multiple priorities in a rapidly changing environment
  • Demonstrated ability to work both autonomously and collaboratively within teams
  • Possess a working knowledge of all purchasing/sales web-based programming and fitness software utilized by C4F as it relates to sales of services to members
  • Must be computer proficient and well versed in Microsoft Office Suite.
  • Strong track record of successfully executing on tasks and duties assigned by General Manager
  • Desire to learn to manage Club operations; Maintain responsibilities over Club operations personnel in the absence of the General Manager
  • Ability to travel to other clubs as needed
  • Minimum certifications/education/experience level:
  • Some supervisory or leadership experience in a high-level customer service industry, preferred
  • High School Diploma or equivalent (GED) is required; 2-yr degree or two (2) years of supervisory experience is preferred
  • Must be CPR/AED certified

Reasonable accommodations may be possible to enable individuals with disabilities to perform the essential functions.

Company Description

CLUB4 Fitness is a membership-oriented health facility offering a wide array of classes and equipment that allow our members to achieve their health and fitness goals. At every CLUB4 Fitness location, you’ll enjoy the best workout classes with outstanding service and an unbeatable atmosphere. With beautifully designed facilities and a diverse selection of machines and equipment, CLUB4 Fitness offers a truly unique experience.

CLUB4 Fitness is a membership-oriented health facility offering a wide array of classes and equipment that allow our members to achieve their health and fitness goals. At every CLUB4 Fitness location, you’ll enjoy the best workout classes with outstanding service and an unbeatable atmosphere. With beautifully designed facilities and a diverse selection of machines and equipment, CLUB4 Fitness offers a truly unique experience.
Material Specialist
My Jet Manager -
Houma, LA
RN Peds Private Duty
LHC Group -
Metairie, LA
RN Pediatric Private Duty
Ponchatoula LA HCBS -
Ponchatoula, LA

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Manager On Duty?

Sign up to receive alerts about other jobs on the Manager On Duty career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$51,284 - $75,713
Income Estimation: 
$37,873 - $63,445
Income Estimation: 
$65,334 - $94,303
Income Estimation: 
$54,650 - $117,378
Income Estimation: 
$35,826 - $43,326

Sign up to receive alerts about other jobs with skills like those required for the Manager On Duty.

Click the checkbox next to the jobs that you are interested in.

  • Customer Service Skill

    • Income Estimation: $43,485 - $81,872
    • Income Estimation: $49,616 - $89,796
  • Food Presentation Skill

    • Income Estimation: $43,485 - $81,872
    • Income Estimation: $50,057 - $93,420
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at CLUB4 Fitness

CLUB4 Fitness
Hired Organization Address Gulfport, MS Full Time
Reports to: Child Care Manager Summary: This employee is responsible for the supervision and care of children/babies in ...
CLUB4 Fitness
Hired Organization Address Knoxville, TN Full Time
Reports to: General Manager/Assistant General Manager Payment Type: Hourly, non-exempt, Semi-Monthly Part-time - EARLY M...
CLUB4 Fitness
Hired Organization Address Knoxville, TN Other
Job Details Job Location : Knoxville Kingston - Knoxville, TN Position Type : Full-Time/Part-Time Salary Range : Undiscl...
CLUB4 Fitness
Hired Organization Address Knoxville, TN Full Time
Reports to: General Manager/Assistant General Manager Payment Type: Hourly, non-exempt, Semi-Monthly Part-time - LATE EV...

Not the job you're looking for? Here are some other Manager On Duty jobs in the Kenner, LA area that may be a better fit.

Construction Worker

Off Duty Customs, LLC, Orleans, LA

Box Office-Event Assistant

Orpheum Theater Manager LLC, Orleans, LA