What are the responsibilities and job description for the Member Experience Coordinator position at ClubCorp?
We are Invited.
At Invited Clubs, work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life. So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong.
Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us.
Invited. Where You Belong.
Job Summary
The Member Experience Coordinator will play an integral part on the Member Experience Team supporting project work and goals. Creating remarkable experiences for our Club Members before, during, and after every visit. What we prioritize as Warm Welcome, Magic Moments, and Fond Farewells.
Day-to-Day
- Set up for Member check-in (i.e. name badges, welcome signs)
- New Member welcome calls | "warm welcome" | invitation to New Member Facebook group
- Man Social Media by responding to posts, verifying events, etc.
- Members First updates to events and registration
- Update in Club marketing i.e., Posters, table tents, enplug etc
- Support in completion of New Member data entry and follow-up
- Work with department heads to identify, complete, and implement one unified annual Club calendar of Member events
- Function as the Club representative on various Member committees
About You
- Minimum of one year experience in hospitality business or a similar role.
- Service-oriented mindset making every guest feel valued.
- Strong communication skills verbal, written, phone, text, and social media communications.
- Work well under pressure, coordinating multiple tasks at any given time.
- Strong organizational skills and attention to detail.
- Positive phone demeanor.
- Advanced working with Microsoft Office Suite, including Word, Outlook, and Excel.
- Positive attitude and be willing to work as part of a team.
Have more questions? Check out our Invited Jobs website to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify.
This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary.
