Host

• Best-in-class classroom & on-premises training program
• 25% off Discount at all Clydes Restaurants including 1 guest
• Free Shift Meal
• Limitless opportunities for career growth and advancement
• Merit-based recognition and rewards
• 401k with generous match

WHY WORK FOR US

WHAT WE LOOK FOR IN A HOST

• Great verbal and written communication skills
• Friendly, hardworking, and hospitality-driven with a desire to excel and maintain the highest level of service
• Problem solvers that can handle customer matters with courtesy, dignity and respect
• Able to multitask

WHAT YOU WILL BE DOING AS A HOST

• Greets every guest in a friendly manner as they enter the restaurant
• Checks host podium for complete set-up of materials and supplies at the start and end of shift
• Cleans menu covers, replaces old or worn menus and distributes to bars and dining rooms
• Escorts the guests to the requested and / or prearranged tables
• Assists with duties of servers such as resetting of table or filing guest requests
• Answers the phone promptly with friendly and cordial greeting
• Communicates with customers and vendors, relays incoming calls to the appropriate people and takes messages
• Actively listens patiently and politely to customer inquiries and complaints and provide specific and accurate information about the restaurant operation, directions to the restaurant and menu information
• Directs customer complaints and other problematical calls to the appropriate people; answers inquires about reservations, reviews reservations, review reservation book and informs customers about seating availability and accurately records reservations
• Prepares menus and reservation in the arrangement of tables and chairs for large parties
• Assists and directs personnel in the arrangement of tables and chairs for large parties
• Bids all departing parties a closing salutation and Thank You
• Inspects bathrooms; cleans and restocks bathrooms with supplies as needed
• Check back at tables to ensure customer satisfaction and to work customer relations

TEAM MEMBER RESPONSIBILITIES

Courtesy, Dignity, and Respect for each other and for our guests; all the time, every time. For you to be a great member of the team, you must accept this as your top job responsibility.

Practice Hospitality Regardless of position within the company, we expect all team member to constantly, and obsessively, practice hospitality to all.

Contribute to Positive Morale When everyone practices support and enthusiasm towards each other, truly great things happen

WHERE YOU START IS ONLY THE BEGINNING* Clydes Restaurant Group (CRG), a family of 12 distinctive restaurants and bars, we believe it is more fun to eat in a saloon than to drink in a restaurant .

Our menus are rapidly changing, driven by local and fresh ingredients. Clyde's began sourcing locally 30 years before farm-to-table was a phrase people understood.

Our beverage program is a model for the saloon business with evolving offerings of liquor, beer, and wines selected by an active committee of managers and employees.

We pride ourselves on delivering great service and value to our guests in a fun and welcoming atmosphere. We are looking for outstanding people who share our commitment to hospitality and strive to be an integral part of an extraordinary dining experience.

Clydes Restaurant Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability and genetic information, or any other characteristic protected by federal, state, or local law.*

Company : Clydes Restaurant Group

Position : Host

Status : Part Time

Shift : First (Day), Second (Afternoon), Third (Night)

Req # : 7003587

Date Posted : March 01, 2022

Location : 2 Preserve Parkway, Rockville, US, MD, 20852

Job Category : Staff

Last updated : 2024-03-06