What are the responsibilities and job description for the 22-1025B Switchboard Receptionist/Relief position at CMHA Candidate Experience Site?
CMHA-CEI is a Michigan Certified Bronze Level Veteran Friendly Employer and we encourage active military service members, veterans, and their family members to apply.
Responsibilities: Under the supervision of the Property and Facilities Manager (General Administration), operates a central switchboard, receiving and referring incoming calls to the appropriate office/program or personnel. Greets walk-in visitors/clients, providing them with routine information and/or directs them to the proper location for particular services/needs. Responsible for carrying out all activities of the program/sub-unit in such a manner that fulfills CMHA-CEI’s mission, policies and procedures.
Requirements: High school diploma or G.E.D is required. One year clerical experience or equivalent, involving public contact, dealing with customers, answering phones, etc. required. Must have a pleasant speaking voice; and an ability to handle difficult situations/people and numerous interruptions in a courteous and professional manner. Must be able to communicate accurately and effectively, both verbally and in writing.
Conditional Employment Requirements: Employment offers for this position will be contingent upon the results of a Michigan State Police Clearance check. Must be able to pass pre-employment drug screen.
To Apply: Applicants must submit an employment application. Resumes cannot be substituted for the employment application. CMHA-CEI’s promotion of diversity is fueled by the desire to seek equality of opportunity for all persons. CMHA-CEI is an Equal Opportunity Employer and a Drug Free Workplace.
Salary/Hours: $15.69 per hour. 0-19 hours per week, hours are NOT guaranteed. Relief position – filling in for regular staff. Schedule of 8:00 a.m. – 8:00 p.m.
Location: General Administration, Lansing, Michigan.
