What are the responsibilities and job description for the Data Manager position at CMT Services Inc?
Disclaimer:
By submitting your resume for this job posting, you authorize CMT Services, Inc. to forward your resume to all applicable internal and external managers, agencies, and recruitment personnel for review and consideration to hire.
ABOUT US:
CMT Services, Inc. is a dynamic and growing small business supporting Federal, State, and Local government agencies. As a SBA-certified HUBZone, Woman Owned Small Business (WOSB), we deliver quality, professional services to support the missions and strategic business goals of our clients. Leaning on our core values of Integrity & Commitment, CMT’s mission is to continue delivering the highest quality services to our customers by applying best practices from our team of Industry experts ensuring not only our customers success, but the establishment of CMT Services as their Reliable Partner of Choice.
Position Summary:
The focus of this role is to integrate and migrate staff to MS Teams and Avaya telephony solutions. This is a HYBRID position in Rockville, MD, with Thursday and Friday available as telework days. The successful candidate will be the cornerstone for collecting, validating, and managing departmental-level data in alignment with the site migration schedule.
Duties:
- Supports the Project Managers and any stakeholders providing or requesting information about the telephony migration projects.
- Collaborate closely with the client Telecom team, project management team, and other key personnel to gather and update user, telephone extension, and associated data for departments and migration sites.
- Work with database and front-end developers to enhance and maintain an online database for organizing user and extension data.
- Manage requests for database exports and reports.
- Support the Telecom team and departments in the data true-up process to ensure accurate data alignment before migrating users to their assigned telephony solution.
- Work with project team members to cross-verify data and correct any discrepancies.
- Assist the Telecom team in preparing and submitting final reports to vendors in preparation for site migrations.
- Serve as the primary point of contact for managing the online database, developing all associated documentation and training materials for database users.
- Schedule and conduct training sessions for database users and department migration leads.
Required Qualifications:
- Bachelor’s degree in data management, Computer Science, Information Technology, Business, or a related field.
- Proven experience in data management, with a focus on data collection, validation, and reporting.
- Expert skills in Microsoft Excel, including the use of advanced formulas, pivot tables, and data visualization tools to manage and analyze complex datasets.
- Experience with Microsoft Teams and Avaya telephony solutions is highly advantageous.
- Understanding of database technologies, data modeling, and SQL.
- Excellent communication and collaboration skills, capable of working effectively with various stakeholders.
- Strong analytical, organizational, and problem-solving abilities.
- Detail-oriented with a focus on accuracy and the ability to manage multiple tasks and deadlines.
- Proficiency in data management software and tools.
- Capable of creating clear and comprehensive documentation and training materials for non-technical users
Desired Qualification:
- Prior experience as a Telecom Engineer or Project Manager on a telephony migration project.
