What are the responsibilities and job description for the Residential Loan Processor (FT) position at CNB Bank?
Residential Loan Processors are detail-oriented and essential to the lending process. In this position, the processor handles loan documents for real estate loans and assists the underwriters, lenders, appraisers, and closing agents to finalize a compliant, timely and complete loan.
Below is a list of essential job functions. Additional responsibilities may be assigned in this position.
PROVIDE ENHANCED CLIENT SERVICE:
Residential Loan Processors are a key source to providing exceptional customer service by displaying a positive attitude and the ability to manage change. Actively promotes and refers corporation products and services based on customers needs, help develop solutions and implement plans to exceed the customer's goals and expectations.
FOSTERS OUR CULTURE:
Possess and display a positive approach in managing change, while demonstrating excellent communication skills through effective conversations and collaboration. Be the source of exceptional client and employee experiences. Seek opportunities to support volunteerism in the local community’s awareness events, increase the bank’s outreach and foster new business.
PROMOTES DIGITAL AWARENESS:
Explore efficiencies with new technology to improve processes within the bank. Embrace advancements in banking technology and internal applications.
FOCUS ON ACCURACY AND ATTENTION TO DETAIL:
Prepares and tracks documents for all types of real estate loans. Works with underwriters and lenders to ensure the proper documentation has been received and completed. Reviews and transmits accurate and timely disclosures to the customer and closing documents to lenders or closing agents. Adheres to individual and team service standards, policies, and procedures. Ensures loan packages meet all compliance standards and meet appropriate deadlines.
SEEK PROFESSIONAL DEVELOPMENT OPPORTUNITIES
Takes advantage of training opportunities to advance knowledge of rules and regulations that impact the real estate lending process. Looks for opportunities to improve processes and procedures. Advancement in this career may include a demonstration of superior loan processing abilities based on established experience, training new department employees, and backing up the team leader.
Training Tracks are available to help employees understand how this job impacts other areas of the bank, provide tools to have effective conversations and be successful in a new role. Annual, job-specific training opportunities are assigned and/or available for timely completion. May require some travel.
QUALIFICATIONS, EDUCATION, & EXPERIENCE:
To perform this job successfully, an individual must be able to perform each essential job requirement satisfactorily and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred. Successful completion of required background checks is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate with clients directly and effectively.
TECHNOLOGY SKILLS: Ability to use telephone systems and possess good computer skills including email, internet, and intranet use. Prior experience or the ability to learn core transaction systems, LaserPro, Mortgagebot, statement processing systems, and any other computer programs pertinent to performing job duties.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide into all units of measure. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position operates in a professional office environment with considerable time spent at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with constant communication and interactions with others. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite.
BENEFITS:
- Medical, Dental, Vision & Life Insurance.
- 401K with company match and a profit-sharing program.
- Paid Time Off & Recognized Holidays.
- Leave policies.
- Voluntary Benefit Options (Life, Accident, Critical Illness, & Pet).
- Employee Assistance Program.
- Employee Health & Wellness Program.
- Special Loan and Deposit Rates.
- Gradifi Student Loan Paydown Plan.
- Rewards & Recognition Programs and much more!
Eligibility requirements apply.
EOE/AAP: M/F/Vet/Disability:
By submitting an application for considering you are agreeing to the following disclosure statement: I certify that all information I have provided in order to apply for and secure work with this employer is true, complete, and correct. I expressly authorize, without reservation, the employer, its representatives, employees, or agents to contact and obtain information from all references (personal and professional), employers, public agencies, licensing authorities, and educational institutions and to otherwise verify the accuracy of all information provided by me in this application, resume, or job interview. I hereby waive any and all rights and claims I may have regarding the employer, its agents, employees, or representatives, for seeking, gathering, and using truthful and non-defamatory information in a lawful manner, in the employment process and all other persons, corporations, or organizations for furnishing such information about me. I understand that this employer does not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state, or federal law.
If I am hired, I understand that I am free to resign at any time, with or without cause and with or without prior notice, and the employer reserves the same right to terminate my employment at any time, with or without cause and with or without prior notice, except as may be required by law. This application does not constitute an agreement or contract for employment for any specified period or definite duration.
I also understand that if I am hired, I will be required to provide proof of identity and legal authorization to work in the United States and that federal immigration laws require me to complete an I-9 Form in this regard.
This Company does not tolerate unlawful discrimination in its employment practices. No question on this application is used for the purpose of limiting or excluding an applicant from consideration for employment on the basis of his or her sex, race, color, religion, national origin, genetic information, citizenship, age, disability, or any other protected status under applicable federal, state, or local law. This Company takes all complaints of harassment seriously and all complaints will be investigated promptly and thoroughly.
I also understand that if I am hired, I will be required to provide proof of identity and legal authorization to work in the United States and that federal immigration laws require me to complete an I-9 Form in this regard.
This Company does not tolerate unlawful discrimination in its employment practices. No question on this application is used for the purpose of limiting or excluding an applicant from consideration for employment on the basis of his or her sex, race, color, religion, national origin, genetic information, citizenship, age, disability, or any other protected status under applicable federal, state, or local law. This Company takes all complaints of harassment seriously and all complaints will be investigated promptly and thoroughly.
I understand that any information provided by me that is found to be false, incomplete, or misrepresented in any respect will be sufficient cause to 1) eliminate me from further consideration for employment or 2) may result in my immediate discharge from the employer’s service, whenever it is discovered.
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