Audit Specialist

Description

Position Overview:

A CNS Audit Specialist is responsible for oversight & support on FMCSA Investigations and a liaison to clients for CNS Services.  

Primary Responsibilities and Duties 

• Support and oversight with regards to FMCSA Investigations and processes including: 
• Preparing clients for ongoing FMCSA investigations until completion 
• Conducting mock FMCSA audits to mirror FMCSA Investigations adhering to CNS’ standard operating procedures 
• Develop tools, policies and procedures for clients to comply with FMCSA regulations and best risk management practices  
• Working with CNS clients with regards to submitting Safety Rating Upgrade Requests 
• Writing Corrective Action Plans that follow CNS standard operating procedures 
• Collecting and reviewing supporting evidence and documentation that pertains to each client’s deficiencies 
• Working with FMCSA Reviewers directly to ensure CNS clients cases are being reviewed accurately 
• Managing a working case load effectively 
• Provide thorough training on FMCSA Regulations to management, employees and drivers. 
• Be able to conduct both online & in-person meetings and presentations to train clients in requirements and best practices for operating a safe and compliant fleet. 
• Conduct Risk Management Inspections for both CNS Insurance and Insurance Carriers that meet CNS standard operating procedures 
• Provide direct insight to clients on weaknesses and areas of opportunity and where CNS may be able to assist 
• Travel, may be, and is often necessary to meet CNS/client expectations. Estimated travel could be as much as 40% of total hours each month. 

Secondary Responsibilities and Duties 

• Assisting with setting up New Trucking Businesses 
• Case work related to other clients’ DOT Compliance needs 
• Project work both with teams and individually on a case-by-case basis
   

Skills/Competencies 

• Exceptional customer service skills 
• Ability to multi-task within a fast-paced office environment 
• Proficient in industry standard technologies (ELD’s, Driver Qualification Files, Fleet Maintenance, Dash Cams) 
• Ability to present and speak in public as needed 
• Proficient in MS office (Excel, Word, PowerPoint) and accounting platforms 
• Ability to display servant leadership 
• High level of organization 
• Positive communication skills internally with staff, and externally with clients verbally and in writing (phone, email)  
• Ability to speak confidently & professionally around clients both in person and remotely