Director of Adult and Dislocated Worker Workforce Services - 5 plus years of experience

CNY Works is seeking a highly motivated and experienced Director to join our team. As the Director of Adult and Dislocated Worker Workforce Services, you will be responsible for managing and overseeing the operations of the Adult and Dislocated Worker team. This is a leadership role that requires excellent interpersonal skills, strong program management abilities, supervisory knowledge and experience, and a passion for working with people who are looking to develop their skills for employment success.

Responsibilities
(1) manage the day-to-day operations of integrated service delivery within the CNY Works Career Center;

(2) directly supervise the work and case management activities of Workforce Advisors assigned to cross-functional teams;

(3) assist in creating Career Center standard operating procedures (SOPs) that facilitate customer-focused work processes within a team/function and across teams/functions;

(4) ensure that quality assurance checks, internal monitoring, performance monitoring, and task assignments are met; and

(5) provide staff training, mentoring and coaching to support functional alignment and high-quality staffing.

Qualifications
(1) Strong administrative skills to oversee daily operations
(2) Experience supervising staff members to ensure high-quality service delivery
(3) Knowledge of social work principles and practices in behavioral health and case management

(4) Demonstrated basic working knowledge of Federal, State, and Local Employment and Training Laws, rules and regulations.

(5) Workforce development, community-based organization and related services experience is highly desirable.

If you are a dedicated professional who is passionate about making a difference in the lives of others, we encourage you to apply for this position. CNY Works is an Equal Opportunity Employer. We embrace Diversity, Equity and Inclusion and we invite others with similar values to apply.

Please note that only qualified candidates will be contacted for an interview.

Job Type: Full-time

Pay: $80,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

People with a criminal record are encouraged to apply

Ability to Relocate:

• Syracuse, NY 13203: Relocate before starting work (Required)

Work Location: Hybrid remote in Syracuse, NY 13203