What are the responsibilities and job description for the Supportive Services Coordinator position at Coastal Hospice?
- Performs various clerical and administrative duties, but with specialized attention to the fact that the information, decisions, and communication involved may be sensitive or confidential
- Schedules meetings and appointments, maintains calendars, and makes travel arrangements for assigned staff
- Prepares confidential reports (i.e. statistical) for distribution
- Maintains and files confidential records and any notes and data related to those files
- Provides skills such as accurate typing, filing, and mail management
- Transcribes documents and confidential reports; acquires official signatures as required
- Interacts with clients via telephone, email, online chat, or in person to provide support and information regarding Coastal Hospice Bereavement and Spiritual Care Services
- Ensures that appropriate actions are taken to resolve client and family problems and concerns
- Maintains accurate records of interactions with details of inquiries, complaints, or comments
- Uses knowledge and expertise to answer inquiries or to forward to the appropriate staff
- Analyzes and address complex issues, offering innovative solutions
- Applies critical thinking to improve processes and workflows
- Plans, coordinates, and executes events, meetings, and conferences to include all logistics
- Tracks event and project metrics and reports on performance to include timelines, milestones, and deliverables
- Ensures all events are executed smoothly and within budget
- Creates and schedules engaging content for social media platforms
- Organizes and manage projects from inception to completion
- Coordinates with team members and Director to ensure project goals are met
- Monitors and tracks department spending and budget
- Prepares and processes expense reports, invoices, and purchase orders
- Assists in budget planning and forecasting
- Enters, updates, and maintains accurate data in various systems and databases
- Generates reports and summaries based on collected data, ensuring data integrity and confidentiality
- Prepares and edit documents, presentations, and other materials
- Prioritizes and manage multiple assignments in a fast-paced environment
- Handles confidential personal information with discretion and integrity
- Acts as a point of contact between executives and internal/external stakeholders
- Communicates effectively on behalf of the Director, ensuring messages are relayed accurately and promptly
- Coordinates department staff and service providers
- Manages office inventories and supplies
- Performs other related duties as assigned
- High school diploma or equivalent
- Bereavement service experience preferred
- Excellent communication and active listening skills
- Service-oriented and able to resolve client and family concerns
- Proficient computer skills including Microsoft Office Suite with the ability to quickly learn new software/systems
- Excellent verbal and written communication skills
- Excellent organizational skills and attention to detail
- Ability to maintain confidential and sensitive information
- Familiarity with, or ability to quickly learn, basic office and clerical procedures and equipment
- Ability to perform tasks with minimal supervision, demonstrating reliability and initiative
Please complete application in its entirety. We are unable to consider applications that are incomplete and unsigned.
Coastal Hospice is an equal opportunity employer. As an Equal Opportunity Employer (EOE), Coastal Hospice employs, retains, promotes, terminates and treats all employees and job applicants on the basis of merit, qualifications and competence without regard to race, sex, religion, national origin, age, marital status, disability, sexual orientation or other non-job related factors.
LPC, LMFT, LCMHC, LCSW or Psychologist
Supportive Care -
Princess Anne, MD
Psychologist & LCSW, LMHC, LMFT or LPC
Supportive Care -
Princess Anne, MD
Resident Services Coordinator
Fairstead Management LLC -
Virginia, VA