Business Systems and IT Manager

Description

Coburn Technologies, Inc. designs, engineers, manufactures, sells and services computer-integrated optical lens processing systems and their related consumables and supplies. Our products are used in making prescription lenses, and then coating and shaping them to fit into eyeglass frames. Headquartered in South Windsor, CT we are a global company with locations in the UK, Singapore, India and Shanghai! We operate with integrity and other values in a culture built on serving our customers. We are seeking a motivated and dedicated individual to lead our Business Systems and IT needs!    

This is a hands-on role, managing the company’s business systems and IT functions, supporting business demands globally by providing technical and strategic leadership to further enhance capabilities and responsiveness to business needs. As the administrator for the company’s ERP (Infor Syteline) system, our ideal candidate will possess a broad and deep understanding of manufacturing and its complexities and be able to translate business needs into technology requirements, apply IT best practices, and integrate a suite of inhouse developed applications. This role includes the development and design of the company’s on-premise ERP and SQL databases, and works in partnership with our IT third party administrator to plan, coordinate, and implement IT needs including security measures to safeguard data, security administration, backup and recovery planning, capacity planning, performance and tuning, development of IT policies, standards, and procedures related to the database environment. 

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide solutions to key issues, resolve problems and extract information from the ERP (Syteline) system using state of the art tools and techniques. 
• Manage infrastructure to support company ERP and other business applications.
• Develop, implement, and perform system enhancements, modifications, personalization, and configurations to ERP to ensure proper and correct system functionality based on user requests.
• Create custom reports using Crystal Reports and MS SQL. 
• Translate and apply business requirements within the IT infrastructure. 
• Manage all company hardware, software, and database systems and ensure proper maintenance and updates are completed by the TPA.
• Oversee the TPA’s administration of company email and telecom infrastructures.
• Analyze problems and make decisions for problem resolution. 
• Define and implement continuous process improvement procedures within the IT department. 
• Participate in cross functional meetings and make presentations as required. 

Requirements

• Bachelor’s degree in Computer or Information Science- related field, MBA preferred. Additional experience will be considered in substitution of degree requirement. 
• 10 years of Business Systems/ IT experience including database administration and ERP – Infor Syteline application, with progressive job responsibilities in a manufacturing environment. 
• 3 years of experience with SQL database technology. 
• Demonstrated understanding of computerized manufacturing systems and ERP applications.
• Demonstrated understanding of business operations, including finance, inventory, pricing, and manufacturing requirements.
• Knowledge and experience with relational and conventional database technology, data modeling concepts, tools and techniques, and report generation using Crystal Reports.
• Detail oriented with high degree of business acumen, organization, and accuracy.
• Ability to multitask, work under pressure, and meet deadlines in a fast-paced environment.  
• Superior collaboration and customer service skills. This position regularly works with multi-functional teams from multiple business entities. 
• Strong interpersonal, leadership, verbal, and written communication skills.
• Ability to maintain confidentiality and operate with the highest level of honesty and integrity.

Technical Core Competencies required:

• MS SQL Server/ SQL Server Reporting Services (SSRS) Database Administration
• ERP – Infor Syteline v. 8.02 Administration
• VB.NET/ ASP.NET/ IIS/ WordPress 
• Report generation utilizing Crystal Reports
• Project Management: ability to design, build and manage projects 
• Microsoft Administration Certification

 Physical Demands

This is a largely sedentary role; however, the employee may be required to lift up to 30 pounds. While performing the duties of this job, the employee is regularly required to speak and hear. The employee is frequently required to sit, stand, walk, bend, crouch, twist, use hands for fine motor skills such as grasp, handle or feel, reach with hands and arms, and climb stairs.

Position Type and Expected Hours of Work

This is a full-time, salaried exempt, on-site position. Days and hours of work are Monday through Friday 8:30 am to 5 pm. Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 9:00 am to 4:30 pm and must work 40 hours each week to maintain full-time status. Evening and weekend work may be required as job duties demand.