About us
Cockrell Eyecare Center is a small business in HEALTH_CARE_MEDICAL. We are professional, fast-paced and rewarding.
Our work environment includes:
Duties:
- Assist customers in selecting and fitting eyeglasses and contact lenses based on their prescription and style preferences.
- Take accurate measurements of customers' eyes and facial features to ensure proper fit and comfort.
- Educate customers on lens options, coatings, and treatments to meet their visual needs.
- Adjust and repair eyewear as needed to ensure proper fit and functionality.
- Process orders for eyewear, including verifying insurance coverage, submitting claims, and coordinating with labs for production.
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Maintain inventory of eyewear frames, lenses, and accessories, including ordering new stock as needed.
- Keep accurate records of customer prescriptions, orders, and payments using electronic systems such as Epic or other medical records systems.
Qualifications:
- High school diploma or equivalent required; additional education or certification in opticianry preferred.
- Previous experience as an optician or in a related field is highly desirable.
- Strong knowledge of retail math principles for pricing and sales transactions.
- Familiarity with aseptic technique for maintaining cleanliness and hygiene in the dispensing area.
- Proficient in using electronic medical records systems for medical billing and recordkeeping purposes.
- Excellent interpersonal skills with the ability to communicate effectively with customers, colleagues, and healthcare professionals.
- Detail-oriented with strong organizational skills to manage multiple tasks efficiently.
- Ability to work independently as well as part of a team in a fast-paced retail environment.
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may vary depending on the specific needs of the employer.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Supplemental pay types:
Experience:
Ability to Relocate:
Work Location: In person
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