Account Manager Job Description

CodeHS is looking for an Account Manager to help manage and renew customer accounts.

You will get a chance to work closely with educators and schools to facilitate teaching coding to students all over the world.

Responsibilities

• The primary responsibility is to renew customer accounts
• Manage a portfolio of customer accounts
• Handle upsells and additional orders and expansions for existing customers 
• Work with teachers and administrators on CodeHS implementation

• Have a deep understanding of the CodeHS product

• Closely track and manage account data

• Keep and maintain data in a CRM for renewals reporting and projections

• Meet with school and district administrators on account check ins

• Work with school administrators and other stakeholders to improve computer science programs

• Collaborate with Customer Success Managers on account implementation 

Requirements

• Passionate about improving access to quality education

• Strong written and verbal communication skills

• Extremely organized and detail oriented

• Interest in personally learning more about coding, prior experience a plus 

• 2 years sales experience 

• Account Management or Edtech sales or account management experience preferred
• 5-10% travel, company/department meet ups are approximately quarterly and there may be conference or customer travel

You're a great fit for this position if you are passionate about improving education, building strong relationships, going the extra mile to solve problems creatively, and working on the forefront to use technology to improve education.

Company Values

Encourage Teaching and Learning

CodeHS is about providing excellent teaching and learning opportunities in computer science for students all over the world. We value creating fun, accessible and creative learning experiences for teachers, for students, and for team members at CodeHS. We believe that education--and specifically coding--within the formal K-12 system, the higher-education system, and beyond has the power to allow everyone to unlock their full potential.

Create a Direct Positive Impact

At CodeHS we value creating a direct positive social impact with our work. We work directly with students, teachers, schools, and districts to implement computer science classes. Through building great curriculum, tools, and resources to allow high schools to teach computer science, we can create a direct educational benefit to students to help explore the limitless world of computing. We believe that expanding access to computer science education will empower students to take an active role in creating the future.

Make It Fun and Creative

Bringing fun and creativity to every aspect of our work is a main focus for us at CodeHS. It starts with a fun, friendly, and accessible curriculum, that allows students the opportunity to build creatively and engage in thoughtful problem-solving. We also focus on developing a creative and fun environment to work in and think that this allows us to bring novel approaches to challenging problems. Computing is about logic--but it’s also about creativity--and we hope to share that excitement with teachers and students through CodeHS.

CodeHS is an equal-opportunity employer. CodeHS maintains a drug-free workplace.