Property Manager

This position is responsible for the day-to-day operations of the property - a 202 unit apartment community. Responsibilities include overseeing all staff in the performance of maintenance, leasing, resident relations and financial reporting functions. Responsibilities include but, are not limited to:

**RESPONSIBILITIES**

• Manage assigned property or properties in the most efficient and profitable manner possible, given existing marketing conditions, as well as creating the greatest possible satisfaction and well-being of all other individuals associated with the property, both employees and residents, consistent with the goals and objectives of the company and owner.

• Achieve the highest possible net operating income through the implementation of effective cost control, revenue maximization and delinquency management program.

• Develop yearly operating budgets and sales/marketing plans. Accurately prepare and convey all operational and financial data to immediate Supervisor. Work with owners to identify property goals and objectives. Be responsive and receptive to owners’ needs, goals and objectives, which must be clearly described in the yearly operating budgets and sales/marketing plans.

• Maintain high customer service standards. Work with staff to promptly respond to resident requests and work with residents and staff to minimize and resolve resident problems and complaints. Follow through to ensure issues are resolved.

• Clearly and effectively communicate with residents, employees, vendors, supervisors and owners in written and verbal form.

• Develop, write and implement a sales and marketing plan that effectively maximizes rental income and results in high occupancy and competitive pricing through the leasing staff and personal efforts.

• Supervise on-site staff ensuring that all physical aspects of the property are at all times fully functional and in an attractive condition, and that all vacant units are kept ready for occupancy. Inspect grounds, building and apartment units on a regular basis. These functions must be consistent with the goals and objectives of the property owner.

• Identify and implement creative programs to increase the property’s value and improve services to residents.

• Understand, analyze and evaluate monthly financial statements and write the property owner’s report in a clear, concise form.

• Adhere to the company’s safety programs, policies and procedures. Promote safe work practices among on-site staff consistent with policies in the Safety Manual.

• Ensure all required weekly and monthly reports are completed accurately and in a timely manner.

• Maintain a complete understanding and knowledge of the computer functions and management software package and ensure all required staff is properly trained to perform their computer duties.

• Train and motivate staff to lease apartments by showing the models and/or available units and aggressively sell the products and services of the property to which they are assigned.

• Be able, as necessary, to inspect units on a move-in day to ensure units are ready and assist with planning and hosting of resident functions.

• Manage the property lease renewal program. Maximize resident renewals.

• Maintain thorough product knowledge of own property and that of major competition through site visits and tours as well as telephone Prepare marketing data reports as required.

• As necessary, prepare all lease related paperwork in an accurate and timely manner. Be able to explain all lease documents to new and existing residents. Ensure all documents are completed prior to resident move-in.

• Follow established policy and procedures in the qualification, screening and acceptance of applicants for residency.

• Identify and analyze problems and potential Develop and implement decisions that help the property achieve the owner’s objectives and that are consistent with management direction.

• Effectively disseminate all information and instructions necessary for others, including supervisors, peers and subordinates to do their work. Advise employees on a regular basis how they are performing their specific job.

• Identifies and reports any problem that could be a hazard or potentially dangerous situation for residents, staff, guests and the public. This includes condition of pool gates, fencing, lighting, trip hazards, etc.

• Human Resources: Responsible for interviewing, new hire on-boarding, termination and performance management.

• Payroll and Commission processing: Responsible for reviewing for accuracy and policy adherence, proper reporting and storage of documentation.

• Worker’s Comp/Incident Reporting: Responsible for reporting any incidents per policy guidelines and maintaining both physical and electronic copies of reports and supporting documents.

We offer health insurance and PTO.