What are the responsibilities and job description for the Store Manager In Training position at Coen?
STORE MANAGER IN TRAINING
Responsibilities & Essential Functions:
Store Manager Training and Development:
- Learns and demonstrates competence of all functional business components (point of sale systems, kitchen, car wash, back office systems, etc.)
- Successfully completes all requirements of the Store Manager Training Program
- Successfully completes a Store Walk with District and Regional Manager
- Completes a “meet and greet” at the corporate office of all key Senior Leadership and support partners
- Maintains professional communication and demeanor with vendors, team members and guests.
Implement marketing plans and company strategies to improve sales
- Ensures timely and accurate execution of all store-level elements of promotions
- Manage and control fuels, merchandise inventory level and maintaining efficient inventory turns
- Accept price downloads regularly or as needed, immediately notifies Pricebook Department of pricing errors
- Monitor fuel management including pricing and environmental compliance
- Implement and maintain store sets and planograms
- Maintain awareness of local market and current trends to report new opportunities
Workforce Management and Development
- Staff store and conduct orientation for new employees
- Provide training for new and on-going training for existing employees
- Conduct periodical employee reviews
- Provide a safe working environment
- Maintain employee time management, pay related issues, benefits and serve as liaison between staff and corporate office
Customer service
- Ensure that customer expectations are met or exceeds company standards
- Address customer issues in a timely manner according to company guidelines
- Ensure that store is clean, keeping everyone’s safety in mind; responding quickly and decisively to store emergencies
- Notify corporate office and governmental regulatory agencies of crisis situations within the store premises
Maintain appropriate control of retail assets and periodic cash audits
- Implement Loss Prevention measures according to company policy
- Complete daily, weekly, monthly and annual reports in a timely manner
- All other duties as assigned
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