What are the responsibilities and job description for the Pharmacy Clerk position at COFMC?
POSITION TITLE: Pharmacy Clerk
DEPARTMENT: Pharmacy
NATURE OF POSITION:
Provides customer service to all patients.
MINIMUM QUALIFICATIONS:
Must be at least 18 years of age.
Good organizational skills with close attention to detail, accuracy and neatness in work.
Excellent interpersonal skills.
Possess basic math skills.
Ability to operate a cash register.
Basic typing and computer skills and telephone etiquette.
Ability to communicate clearly.
Ability to continue a task after an interruption and adaptable to change.
CLASSIFICATION: Non-exempt
RESPONSIBLE TO: Pharmacy Supervisor/Director/Pharmacist on duty
RESPONSIBILITIES:
Provide customer service and operation of the cash register.
Work in harmony with others and exhibit a positive attitude and a commitment to the basic mission of the organization.
Uphold and abide by patient confidentiality policies and procedures.
Actively participates in agency-sponsored staff training events (safety instruction, evacuation drills, OSHA training, etc.)
Demonstrates flexibility and willingness to adapt to organizational needs. (Filing, cleaning, etc.)
Greets every guest in a manner that makes the guest feel welcome.
Utilize proper telephone etiquette, giving name, title, and department. Is pleasant and attentive, takes accurate notes and facilitates clarification of key information.
Maintains professional appearance; follows established dress code.
Performs other duties incidental to the work described herein.
ORGANIZATION
Abstains from gossip in the workplace.
Exhibits enthusiasm, a positive attitude and professionalism in the workplace.
Handles personal conflict and works through it at the lowest possible level (first with party/parties involved, then if necessary, with 3rd party mediation).
Is friendly and easy to approach.
Is neat, clean, and well-groomed and dresses in accordance to the dress code policy.
Leaves personal problems out of workplace.
Treats all co-workers with dignity and respect.
Arrives on time and works through designated hours.
Completes tasks effectively, accurately and on time.
Demonstrates little or no absenteeism/follows leave guidelines.
Follows designated chain of authority.
Is flexible, able and willing to respond to unusual job-related demands.
Manages time well.
Recognizes and assists others in the work of the department, even though the work may be outside of regular duties.
Shares equally in the workload of the department.
Works cooperatively with all team members and departments.
Works independently requesting assistance from supervisor only as needed.
Abstains from criticizing COFMC, colleagues and supervisors.
Demonstrates loyalty to COFMC, colleagues and supervisors.
Demonstrates support of the mission and vision of COFMC.
Accepts and participates in cross training.
Takes initiative to identify skill development needs.
