Technical Mentor

We&rsquore hiring!

 

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!

We have an exciting opportunity for an exceptional individual to work supporting one of our clients as Technical Mentor

What you&rsquoll do:

 

• Deliver Exam Guide Review Sessions.
• Provide Online Community support (answering questions, sharing insights, inspirations, etc.).
• Share insightful feedback with content team and program team.
• Manage a group of the learners.
• Answer technical questions and look for the correct answers in case a question could not be addressed.
• Update and create (if necessary) learning materials.

 

 

Key Skills:

• GCP Certified (if not yet certified, ready to certify within 2-4 weeks, at least one of the following certifications):
  • Associate Cloud Engineer
  • Professional Cloud Architect
  • Professional Data Engineer
  • Professional Cloud Network Engineer
  • Professional Cloud Security Engineer
  • Professional Cloud Developer
  • Professional Cloud DevOps Engineer
  • Professional Machine Learning Engineer
  • Professional Cloud Collaboration Engineer
     

• Knowledge of the technical curriculum of the GCP certification of choice.

• Awareness of the latest industry trends (technology including cloud solutions) and the competitive landscape.
• Excellent communication skills (proficiency in English - written and spoken) - an effective communicator.
• Flexibility to work across multiple rotational shifts/night shifts.
• Ability to work in a rich diverse environment, handle cultural, and language differences.
• Exposure to service quality improvement/process improvement.

Key Responsibilities:

• Ability to facilitate and provide exam guide review sessions (online live, recorded session that has a predefined structure).
• Guide the learners towards their certification goals.
• Explain complex topics.
• Good communication skills and a high energy person who can connect with the audience.
• Activate and engage learners through different modes.
• Answer technical questions (for example, GCP related, occasionally comparisons between GCP/AWS/Azure platforms).
• Identify training gaps and propose necessary updates. 
• Coordinates for certification journey of nine technical certifications.
• Work closely with subject matter experts on escalations as well as manage the queue and productivity of their teams.
• Continuous Improvement (Work with Process Excellence teams to identify areas of improvement, inefficiency, and CSAT & help execute solutions).

Qualifications:

• GCP Certified (at least one certification)
• Graduate/Postgraduate, preferable in Science/Computer Science or equivalent academic or industry experience
• Should have teaching / training experience

 

 

Why Cognizant?

 

Improve your career in one of the largest and fastest growing IT services providers worldwide

Receive ongoing support and funding with training and development plans

Have a highly competitive benefits and salary package

Get the opportunity to work for leading global companies

We are committed to respecting human rights and build a better future by helping your minds and the environment

We invest in people and their wellbeing. 

We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

 

At Cognizant we believe than our culture make us stronger! 

Join us now!

#BeCognizant #IntuitionEngineered  

Employee Status : Full Time Employee

Shift : Day Job

Job Posting : Feb 07 2023

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.