Administrative Assistant

The Role of the Office Administrative Assistant is to help the office establish and/or maintain a professional relationship with agents and clients by ensuring that all listings, marketing and vendors are taken care of on a daily basis. The Office Administrative Assistant is also responsible for providing day-to- day operational assistance to Leadership as well as overseeing all office administrative duties:

Listing Duties:

• Input/update listings & add pictures and documents in the MLS and back office system (both residential and commercial)
• Schedule showing appointments and update showing instructions
• Schedule Open Houses in the MLS and back office system
• Add to in-office Listing Board
• Keep track of yard sign and lock box inventory
• Process all real estate transactions in appropriate platforms
• Ensures eSignature platform is maintained with correct documentation and forms
• Alert Marketing of all new and updated listings, ad due dates, and assist with creative needs when asked.

Office Duties:

Performs daily opening tasks, including, but not limited to coffee service, organizing the office and conference room areas, restocking supplies, printer paper, ensuring the central area and bathrooms are clean and presentable, etc.

• Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional image
• Ensures the integrity, organization, and accuracy of all record-keeping including Google Drive documentation
• Supervises the maintenance of office equipment
• Assists in the maintaining of social media platforms when necessary
• Assists in coordination of advertising activities including showcase ads in local papers and real estate publications
• Becoming proficient in all office systems and assisting in agent training
• Maintain birthday/anniversary/phone list calendar for all staff
• Deliver mail/packages to appropriate staff
• Additional office support duties as assigned

Agent Duties:

• Conducts agent onboarding of new agents
• Holds/schedules new agent onboarding meeting
• Ensures all agent information is complete and accurate in back office system
• Acts as the Moxi Product Champion Assistant and assists in training new agents in that platform.
• Assist agents as needed with any and all requests, from proofreading listing descriptions and assisting with photo editing to customization of sales presentation packets.

Competencies

• Reliability
• Leadership
• Time management
• Decision making
• Excellent communication skills (written and oral)
• Highly organized
• Proactive problem solver / self-directed
• Team player
• Multi-tasker

Required Education and Experience

• High school diploma
• One - three years of administrative experience

Preferred Education and Experience

• One year of Real Estate listing input experience, but not necessary
• Marketing background
• Photoshop / Adobe Illustrator / Canva skills a plus

Additional Eligibility Qualifications

• Proficient in MS-Office, Gmail Office Suite
• Strong technical/computer skills a must
• Must exhibit a positive and professional demeanor

Holidays, sick time, and PTO offered

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Required)
• Administrative Assistance: 1 year (Required)
• Microsoft Office: 1 year (Preferred)
• Marketing: 1 year (Preferred)

Ability to Relocate:

• Plattsburgh, NY 12901: Relocate before starting work (Required)

Work Location: In person