Customer Management Specialist, Walmart

Rogers, AR Full Time
POSTED ON 4/5/2024

No Relocation Assistance Offered
# 159421 - Rogers, Arkansas, United States

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!


In today’s dynamic retail environment, it is an exciting time to be a part of the Walmart Customer Development team at Colgate. Our team is highly ambitious and focused, dedicated to driving growth for Colgate Palmolive and our customers in this ever-evolving landscape. What role will you play as a member of this team?


As the Customer Development Specialist on our Walmart team, you’ll be the brains behind the operation. The team will count on you to delve deep into the data, craft compelling stores, and provide insights to propel our omnichannel business forward with one of the largest retailers globally. Everyday, you’ll work alongside a dedicated team that is passionate about driving growth for our strong Home Care brands.


What you'll do

  • Data Expert: You’ll compile brand and category overviews, evaluate promotions and sales, and weave these insights into compelling stories. Your analytics and insights will help drive our strategies forward.
  • Trend Tracker: You’ll keep a strong pulse of retail environment trends, conduct retail audits, and monitor competitive activity to find opportunities for our brands.
  • Retail Trailblazer: You’ll own working with our retail partners to flawlessly execute in-store activations. You’ll track implementation and take on agile decision-making to strive for optimal performance.
  • Team Player: You understand the power of collaboration and communication, and thrive on building strong relationships both within the organization and with Walmart. You’ll participate in Home Care line reviews, business reviews, and strategy meetings. You’ll work closely with our cross-functional teams including supply chain, shopper insights, shopper marketing, retail marketing and ecommerce to drive our omni business.
  • Analytics Guru: You’ll dive deep into data tools like Luminate and Nielsen, owning and leading our weekly analytics. You will construct different pieces of data and present findings to the broader team, equipping them with the information to inform customer recommendations and account planning. Additionally, you’ll manage business fundamentals through Item 360, overseeing item creation and maintenance.
  • Continuous Improver: You are driven to push boundaries and seek new solutions. You’ll drive initiatives to enhance our analytical capabilities to understand business results and trends. You are proactive in taking initiatives to anticipate and resolve issues.
  • Dot Connector: You love to decipher the “why” behind the numbers. You can connect the dots between various data points and turn them into actionable insights.
  • Commitment to Growth: At Colgate, we are invested in your growth. As part of the team, you’ll have opportunities for professional growth and access to training programs to enhance your skills. You'll also have the opportunity to engage with Colgate's sustainability initiatives and contribute to our commitment to diversity, equity and inclusion. You’ll be a part of creating a future you can smile about.


Required qualifications

  • Bachelor's degree
  • Comfortable with managing in a fast paced and ambiguous environment


Preferred qualifications

  • Experience in Sales, Marketing, and eCommerce
  • Experience working in consumer product goods
  • Experience working with a syndicated service (Nielsen, IRI) account
  • Microsoft Office or Google Suite proficiency (i.e, Sheets, Slides, Docs)


Compensation and Benefits

Salary Range $66,000.00 - $90,500.00 USD

Pay is based on multiple non-discriminatory, individualized factors including but not limited to experience, job-related knowledge and education, skills and office/market location. In addition to base salary, salaried employees are eligible for annual discretionary bonuses, profit-sharing and, for Executive-level (salary grade 16 and above) roles only, long-term incentives in the form of Restricted Stock Units and/or Stock Options.

Subject to the terms and conditions of the applicable benefits plans then in effect, all salaried employees are also eligible for a competitive benefits package which includes:

  • Insurance: Employees (and their eligible dependents) are eligible to participate in Company-sponsored Medical, Dental, Vision, Basic Life Insurance, Accidental Death & Dismemberment and Disability insurance plans.
  • Retirement Plans: Employees are eligible to enroll in Colgate's 401(k) plan, which provides for company matching contributions subject to eligibility requirements
  • Vacation/PTO: Employees receive a minimum of 15 days of vacation/PTO leave annually
  • Paid Holidays: Employees receive a minimum of 13 paid/floating holidays annually
  • Paid Sick Leave: Based on location and consistent with applicable state and local law, employees receive a minimum of 40 hours of paid sick leave on January 1st of each year
  • Paid Parental Leave: Eligible employees may take up to eight weeks of paid parental leave and 12 weeks of unpaid leave (varies for employees with fewer than 12 months of service and is subject to hours worked requirements)


Our Commitment to Sustainability

With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.

For additional Colgate terms and conditions, please click here.

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Salary.com Estimation for Customer Management Specialist, Walmart in Rogers, AR
$66,618 to $90,531
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