Project Support Coordinator

Key Responsibilities:

• Manage Team Calendars: Own and maintain calendars for the Digital Lab Team, coordinating schedules and ensuring meetings are well-organized.
• Shared Mailbox Management: Handle Digital Lab shared email boxes, ensuring timely responses and delegation of tasks.
• Follow-up on Action Items: Track status updates and follow through on action items across various workstreams.
• Meeting Support: Take detailed notes during business function meetings and distribute key takeaways to relevant stakeholders.
• Presentation Preparation: Create and maintain PowerPoint presentations for internal and external communications.
• Meeting Room Coordination: Manage the approval and booking of internal meeting rooms, ensuring availability and proper setup.
• Procurement and Invoicing: Manage purchase orders, process invoices, and ensure accurate tracking of financials.
• Training Coordination: Update training materials, organize training schedules, and assist in onboarding sessions.
• Document Management: Own and manage MS Teams access, organize documents, and ensure information is accessible and up-to-date.
• Report Generation: Pull and run reports to track project progress and other operational metrics.

Qualifications:

Basic Requirements:

• Education: Bachelor’s degree in Business, Marketing, or a related field.
• Experience: Minimum of 3 years of hands-on experience in client service, account management, or response management (internships included).
• Communication: Excellent written and verbal communication skills with strong interpersonal abilities to effectively collaborate with team members.
• Technical Skills: Proficient in Microsoft Office Suite, particularly Word, PowerPoint, Outlook, and Teams. Strong Excel skills, including formula creation.
• Detail-Oriented: Strong attention to detail with the ability to work accurately in a fast-paced environment with shifting priorities.
• Organized & Multitasker: Ability to manage multiple tasks simultaneously and prioritize effectively.
• Self-Motivated: Capable of working independently with minimal supervision, proactively identifying gaps and taking ownership of tasks.

Preferred Requirements:

• Industry Knowledge: Experience within the pharmaceutical industry is a plus.
• Purchase Order Management: Experience handling purchase order processing and budgeting is highly preferred.
• Project Management: Familiarity with project management practices and processes.

Key Skills:

• Strong attention to detail
• Excellent verbal and written communication
• Ability to work independently and take initiative
• Organizational and multitasking abilities
• Proficiency in Microsoft Office (Word, PowerPoint, Excel, Teams)