Work closely with cross-functional product and design teams to develop research plans that will effectively meet the bank’s business and design objectives.
Conduct a variety of qualitative and quantitative research activities to provide the bank’s product and design teams with a more comprehensive understanding of the digital experience. This includes, but is not limited to: usability studies, heuristic evaluations, interviews, contextual inquiries, surveys, benchmarking, diary studies and other longitudinal studies.
Produce solid deliverables across the research workflow, including: research briefs, screeners, test plans, quantitative and qualitative analysis, heuristic reviews, & reports.
You’re a person who has (required skills)
8 years of well-rounded design strategy and research experience.
Experience testing across desktop, mobile & native (IOS/Android) platforms.
Proficiency with User Zoom / User Testing, D-Scout and other online testing platforms.
Proficiency with MS Office tools, Keynote, Freehand and/or Figma..
An outstanding portfolio that exemplifies excellence in strategic thinking, presentation, and visual story-telling
Knowledge of both Agile and Waterfall design and development processes
Salary.com Estimation for UX Researcher in New York, NY
$100,484 to $130,056
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