Job Posting for Order Processor at Collections Etc. from Winston Brands Inc.
Mail Extraction
Opens envelopes and extracts contents of mail orders.
Positions checks and money orders for MICR read; arranges and prepares supplemental documents using pre-established guidelines.
Recognizes and applies identification bar coded labels to SKU order forms and envelopes.
Applies transaction identification batch header sheet for each complete grouping of orders.
Arranges completed documents into physical work bin/unit creating batches for next step.
Open non-machinable mail envelopes and determine if it is an inquiry or order.
Stuff customer service letters and refund checks when needed, as well as customer service post cards.
Meets or exceeds department productivity standards on a consistent basis.
Performs a variety of routine clerical and mailroom duties as necessary.
Data Entry/Order Processing
Performs data perfection processes of captured data fields that have low system confidence read levels on customer mail orders, catalog requests, and hand written forms.
Interprets all customer order contents to determine items ordered, billing address, payment method, and ship to addresses, catalog requests, gift messages, and item numbers.
Enters data directly into system for non-scanned (Manual Orders) order types.
Opens and scans mail.
Visually verifies and/or corrects amounts due by matching handwritten and numerical amounts paid on check.
Meets or exceeds department productivity standards on a consistent basis.
Accesses various proprietary computer applications and company website to locate item information.
Corrects scanned documents that were unable to be processed for a variety of reasons.
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