Access & Instruction Specialist
Job Posting for Access & Instruction Specialist at College of Charleston
Posting Details
POSTING INFORMATION
| Internal Title | Access & Instruction Specialist |
|---|---|
| Position Type | Classified |
| Faculty / Non-Faculty / Administration | Non-Faculty |
| Pay Band | 4 |
| Level | 5 |
| Department | Library |
| Job Purpose | The Access & Instruction Specialist is a permanent, full time staff member of the Access & Instruction Team at the College of Charleston Libraries who works primarily at the Access & Instruction Desk in Addlestone Library. Directly supporting Pillar 1 in the College's Strategic Plan, this position impacts our students' College experience and success by providing academic support and creating a welcoming and inclusive environment where all students feel they belong. Under the direct supervision of the Circulation and Shelving Manager and the direction of the Access Services Coordinator, the Access & Instruction Specialist provides excellent point-of-need access and instruction services (in-person and virtually) to all patrons; works with members of the Access and Instruction Unit to promote the College Libraries' spaces, resources, and services across multiple channels and platforms to increase student engagement and success; assists with supervising and training student employees; and ensures library systems and facilities are operating as expected. |
| Minimum Requirements | High School diploma and 2 years of library/information services experience or a bachelor's degree and 1 year of customer service experience. Ability to bend, stoop, and lift material up to 30 pounds. Candidates with an equivalent combination of experience and/or education are encouraged to apply. Working evenings and Sundays is required. |
| Required Knowledge, Skills and Abilities | Excellent customer service skills. Technologically proficient with Windows and iOS software operations, scanning technology, and Microsoft Office programs. Fluency in content creation and content management; confident in navigating social media platforms; creative, detail-oriented, and resourceful. Ability to teach others basic research and technology skills. Ability to prioritize job duties and multitask. Must be flexible, adaptable, and demonstrate enthusiasm for changes in technologies and services. Must demonstrate accuracy and attention to detail, have excellent oral and written communication skills, and the ability to work and troubleshoot issues independently as they arise. Must be able to lead projects involving clearly defined, time-sensitive outcomes. |
| Additional Comments Regarding Position | Knowledge of current library systems, computer databases, basic library research methods, and information resource management preferred. Experience with and proficient use of access services components of integrated library system(s) and SpringShare LibApps Platform (or similar library services platform) preferred. Proficiency and experience with using Canva software to create promotional materials preferred. Familiarity with WordPress or other blogging platforms preferred. Typical work week during regular semesters is Sunday - Thursday, 12pm - 8pm. This shift serves as a backup for the Sunday-Thursday, 4pm - Midnight shift. Hours and location are subject to change and may be revised as needed, especially during summers, holidays, and days when classes are not in session. |
| Special Instructions to Applicants | Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. *Salary is commensurate with education/experience which exceeds the minimum requirements. Offers of employment are contingent upon a successful background check. All applications must be submitted online . Candidates are encouraged to submit examples of promotional materials they have created for past projects by attaching examples through the "Other Documents" section on your application. |
| Salary | *$38,362- $44,977 |
| Posting Date | 04/22/2024 |
| Closing Date | 05/13/2024 |
| Benefits |
|
| Open Until Filled | No |
| Posting Number | 2024063 |
| EEO Statement | The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability. |
| Quicklink for Posting |
Job Duties
Supplemental Questions
Job Duties
| Activity | Provides excellent access services and point of need research assistance and instruction for students, in person and virtually at the Access & Instruction Desk. Supports librarians in preparing instruction. Demonstrates high proficiency in utilizing the College's Shared Library Services Platform (SLSP) and provides training to other staff and student employees. Works and troubleshoots issues independently. Assists with supervising student employees and access services duties as needed. Participates in library activities such as New Student Orientation and Weeks of Welcome events. |
|---|---|
| Essential or Marginal | Essential |
| Percent of Time | 60 |
| Activity | Consults with members of the Access and Instruction unit to produce cohesive promotional and informational materials for College Libraries using media and design tools, such as Canva, while adhering to best practices for applicable content creation. Systematically posts marketing and promotional content to social media, library website, and other platforms. Designs and creates tangible promotional and informational material and monitors performance of these efforts. |
|---|---|
| Essential or Marginal | Essential |
| Percent of Time | 30 |
| Activity | Supports Circulation and Shelving Manager with collection, analysis, and reporting of data related to access & instruction services. Assists with interpreting, revising, communicating, and implementing access services policies & procedures. Investigates, develops, and assists with implementation of new student services and programs to improve the use of and access to library collections (print, electronic, digital, AV, etc.). When necessary, performs opening and/or closing procedures for the library. Works with Public Safety staff to secure the facility. Advises library administration regarding building issues. Ensures the safety and welfare of its patrons. |
|---|---|
| Essential or Marginal | Essential |
| Percent of Time | 10 |
Required fields are indicated with an asterisk (*).
- *
How did you hear about this employment opportunity?
- Chronicle of Higher Education
- CofC - Alumni Career Services
- College of Charleston Website
- Diverse: Issues in Higher Education
- Glassdoor
- Handshake
- HigherEdJobs
- Indeed.com
- Internal Job Posting
- jbcjobs (Joint Base Charleston Military & Family Readiness)
- Job Fair
- Monster.com
- Personal Referral
- Post and Courier
- Public Job Posting
- SC Government Website (Neogov)
- SC Works (SC Department of Employment and Workforce)
- Word of mouth
- Other
- United Latino Job Bank
- LGBT.net
- The Society for College and University Planning
- DiversityJobs.com (Circa)
Required Documents
- Resume
- Cover Letter / Letter of Application
- Reference List
- Other Document
- Other Document 2
- Other Document 3
- Form DD 214
Access Management Specialist
Power3 Solutions and Partnering Companies -
Charleston, SC
Admin Specialist
Trident Trauma Specialist -
Charleston, SC
Medical Billing Specialists
Coastal Fertility Specialist -
Charleston, SC
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs that are on the Access & Instruction Specialist career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Access & Instruction Specialist.
Click the checkbox next to the jobs that you are interested in.
-
Budget Administration Skill
-
Income Estimation: $127,690 - $185,112
-
Income Estimation: $129,864 - $193,852
-
-
Customer Service Skill
-
Income Estimation: $51,528 - $188,336
-
Income Estimation: $64,989 - $105,435
-
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles
Skills Library
Job openings at College of Charleston
College of Charleston
Charleston, SC
Full Time
College of Charleston
Charleston, SC
Full Time
College of Charleston
Charleston, SC
Full Time
College of Charleston
Charleston, SC
Full Time
Not the job you're looking for? Here are some other Access & Instruction Specialist jobs in the Charleston, SC area that may be a better fit.
We don't have any other Access & Instruction Specialist jobs in the Charleston, SC area right now.
Magnet School Assistance Program (MSAP) Project Director
CURRICULUM & INSTRUCTION, Georgetown, SC
Identity & Access Management Specialist
Integrated Finance & Accounting Solutions (IFAS), Charleston, SC