Program Officer II - Registrar Office

Job Description

This position will report to the Assistant Director in the Office of the Registrar, and will be assigned to the North Las Vegas Campus. This position will be expected to work independently on assigned projects in support of the Assistant Director. This individual will be required to become proficient in PeopleSoft and OnBase. Daily attendance and punctuality are expected, as is, effective written and oral communication. The position will support the Office's operations at all CSN locations, as needed and assigned, in alignment with the multi-campus model of the College. Our successful candidate will demonstrate support for an inclusive environment that fosters lasting connection, shared investment, pride, and goodwill across our CSN community.

Duties of this position include, but are not limited to the following:

• Update records, run reports, and post grade changes in MyCSN.
  
• Create grade rosters to allow instructors to post grades within stipulated deadline dates.
  
• Maintain communication with academic department faculty and staff to enforce deadline dates.
  
• Complete end of term processes including posting NR for student's whose grades were not posted, follow up with grade changes as they come in. Grade lapse (incomplete to grade) after one year requirement, recalculate GPA for all repeat/retake courses, run Deans list, President's list, Honors, and awards.
  
• Liaison for CTE (articulated credit) program.
  
• Update records in MyCSN as needed for National Student Clearinghouse (NSC) Degree Verify report.
  
• Update program/plan changes as needed.
  
• Run cleanup queries and revise student records weekly.
  
• Liaison for duplicate record merging of files within NSHE schools
  
• Collaborate with peer employees to accomplish Office of the Registrar goals and objectives.
  
• Train, coach and provide guidance on specialized knowledge pertaining to this position.
  
• Analyze problems, identify solutions, and take appropriate action to resolve problems using independent judgment and decision-making skills.
  
• Identify when situations need to be escalated to a supervisor.
  
• Review documents prepared by others for program compliance; identify discrepancies, resolve problems, and provide guidance to lower-level staff; authorize and approve documents within assigned parameters.
  
• Train, supervise and evaluate the performance of personnel as assigned; assign, prioritize and review work; ensure completed work products meet required timelines and standards of quality and quantity.
  
• Provide excellent customer service utilizing the CSN 5 Guiding Principles of Service Excellence to handle difficult customer situations in a cooperative and polite manner.
  
• Perform other job-related duties as assigned in support of the College mission.

OTHER ASSOCIATED FACTORS:

• This position requires sitting at a desk for much of the time.
  
• Work is normally performed in a typical office work environment.
  
• This position requires some walking, bending, and lifting up to 15 lbs.
  
• This position will require working additional hours during heavy registration periods and must be available to work at any of our three main campuses on any given day to assist with front-desk coverage.

Required Qualifications:

Bachelor's degree from an accredited college or university in business or public administration, or other discipline related to the program assignment and one year of professional experience in planning, coordinating and administering a program which included interpretation of laws and regulations; development of program policy and procedures; development and implementation of program performance standards and objectives for providing services; and development and implementation of eligibility requirements; OR graduation from high school or equivalent education and three years of professional experience as described above; OR one year of experience as a Program Officer I in Nevada State service; OR an equivalent combination of education and experience as described above

Preferred Qualifications:

• 5 years working in a community college, Office of the Registrar setting.
  
• Knowledge and commitment to the community college mission - especially HSI institutions.
  
• Experience reporting to the National Student Clearinghouse and National Student Loan Data Base
  
• Effectively utilize computer software such as Word, Excel, Adobe Acrobat.
  
• Experience working with a diverse/multicultural student body and/or workforce.
  
  

Starting Salary

Grade 33, Step 1 $47,669.04

Per Nevada Administrative Code (NAC 284.170), salaries for initial appointments for classified positions typically begin at Step 1.

The College of Southern Nevada offers a generous benefit package, including an excellent PERS retirement plan (a defined benefit plan), vacation & sick leave benefits, 11 paid holidays, educational benefits, and health insurance plans that can be added with flexible spending accounts or health savings accounts. Supplemental options (long term care, short term disability, and legal). Tuition discounts at the Nevada System of Higher Education (NSHE) institutions. As well as tuition discounts for spouses, domestic partners, and dependents. Perks encompassing on campus employee discounts, professional and personal development opportunities; and statewide employee purchase programs. Join a dynamic team investing in our future, Students First.

Exempt
No

Full-Time Equivalent
100.0%

Required Attachment(s)

To be considered for this position, please upload the following documents to your application:

• Resume - List a detailed description of the major duties that you performed as part of each job. You must demonstrate that you qualify for the position and your education and experience must be clearly documented.
  
• Cover letter
  
• Unofficial College Transcripts (optional) - If you have not graduated, please attach your transcripts to receive education credit for classes you have taken. Credit is given for classes relevant to the job posting.

NSHE - INTERNAL APPLICANTS PLEASE NOTE

CSN employees or employees within the Nevada System of Higher Education (NSHE) MUST use the "Find Jobs" process within Workday to find and apply for jobs at CSN and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the requisition number in the search box. If you complete an application outside of the internal application process and apply as an external candidate, your application will no longer be considered at the time of minimum qualification review. In order to prevent the disqualification of your application, you will need to reapply as an internal candidate before 11:59pm the day prior to the position close date.

Posting Close Date
02/17/2023

Note to Applicant

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials.

All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement.

This position may require that a criminal background check be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

Schedules are subject to change based on organizational needs.

CSN is responsive to serving the educational needs of a diverse and ever-changing community. CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.

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About Us
The College of Southern Nevada (CSN) creates opportunities and changes lives through access to quality teaching, services, and experiences that enrich our diverse community. CSN has three main campuses in Las Vegas, North Las Vegas and Henderson and multiple sites and centers.

The Nevada System of Higher Education (NSHE) is committed to providing a place of work and learning free of discrimination on the basis of a persons age, disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race, or religion.jeid-47e70a9fd34268449f2438649d44edcd