What are the responsibilities and job description for the Busser position at Colony Grill - Arlington?
Duties and Responsibilities:
Planning and Organizing
Customer Service
Colony Policies
conduct, dress, hygiene,sanitation, and personal appearance.
Physical Requirements
Credentials and Experience:
Colony Grill is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, handicap or national origin. If you are to be hired by Colony Grill, you will be required to attest to your identity and employment eligibility, and to present documents confirming your identity and employment eligibility. You cannot be hired if you cannot comply with these requirements.
INDFOHPlanning and Organizing
- Assure proper set up of lounge & bar.
- Familiarize self with every food & beverage item.
- Familiarize self with all prices for all menu items.
- Assure the knowledge of all ingredients in each menu item.
- Contains knowledge of the placement of all menu and liquor items in the liquor room, beer cooler, and bar to improve operational efficiency.
Customer Service
- Assures that customers are fully informed as to all menu items – how they are prepared, what they contain, and portion size.
- Assures that bartenders can ensure guests dining at the bar have proper set-ups prior to the arrival of the ordered menu items. (E.g. salt/pepper,crushed red pepper, grated cheese).
- Assures that food and liquor is prepared exactly to the Colony Grill specs.
- Exceed guest expectations at all times.
- Ability to serve customers in accordance with set etiquette standards.
- Anticipation of guests needs.
- Assure proper table maintenance throughout dining experience.
Colony Policies
- Knowledge of all liquor laws for the State in which you work.
- Attend to customer complaints as they arise and direct them to the manager if you have any challenge handling yourself.
- Knowledge of acceptable I.D.’s for the state in which you work and the ability to properly inspect them for flaws.
- Daily confirmation of new product (both food and liquor)
- Assures proper daily set up from the beginning of the shift until your shift has terminated
- Ability to always maintain attitude and composure with all guests as well as co-workers.
- Possesses an honest and diligent attitude at all times.
- Controls according to established policies, standards,and procedures employees-performance,
conduct, dress, hygiene,sanitation, and personal appearance.
- Attendance to all meetings and scheduled training sessions
- Ability to abide by all health code regulations and standards.
Physical Requirements
- Ability to use physical capabilities such as (but not limited to): walking, bending, kneeling, lifting, climbing, and carrying.
- Ability to transport and carry objects such as kegs, beer, liquor and wine, glass racks and ice bins weighing up to 100 lbs. numerous times throughout the shift.
- Ability to stand and exert well paced mobility for periods up to 8-10 hours.
- Must be able to hear with 100% accuracy with correction.
Credentials and Experience:
- Professional appearance and attitude.
- Ability to deal with multiple tasks effectively and establish priorities.
Colony Grill is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, handicap or national origin. If you are to be hired by Colony Grill, you will be required to attest to your identity and employment eligibility, and to present documents confirming your identity and employment eligibility. You cannot be hired if you cannot comply with these requirements.
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