Care and Housing Case Manager

Position: Care and Housing Case Manager
Classification:Non-Exempt
Reports to:Client Services Manager
Location:Grand Junction, CO (occasional statewide travel will be required)
Starting Salary:$41,925(3 years of experience or less)
$43,939 (3 years of experience)

COVID-19 Information: It is an essential function and business necessity of the job that all employees are vaccinated and that all new hires will be required to be vaccinated within four weeks of hire. CHN requires proof of vaccination as this is a business necessity of the job. CHN will discuss reasonable exemptions for medical and religious purposes. If CHN considers making an offer of employment, CHN will inquire about vaccination status at that time, including whether the new hire currently has COVID-19 or has COVID-19 symptoms.

Position Summary:

This role oversees two distinct responsibilities. As a Medical Case Manager, the position provides tailored case management and advocacy to approximately 30 clients living with HIV/AIDS in western Colorado. Additionally, it manages housing assistance for approximately 15-20 eligible households through the Tenant-Based Rental Assistance (TBRA) and Shallow Rent Program (SRP).

Essential Job Functions:

Job Functions:

• Provide case management for a caseload of clients, assessing physical and psychosocial needs through personal visits, phone calls, and written correspondence.

• Conduct comprehensive intake and needs assessments, addressing healthcare access, medication adherence, income stability, mental health, substance abuse, nutrition, and HIV prevention.

• Develop Individual Wellness Plans with clients to address identified needs, ensuring timely updates according to program policies.

• Document all client interactions accurately and timely, collecting eligibility documentation as required.

• Assess client acuity monthly and manage case inactivation based on service usage and program policies.

• Identify and refer clients to internal and external resources as needed, coordinating with various departments and community providers.

• Coordinate all occupancy aspects of multiple scattered-site, subsidized housing programs, including Tenant-Based Rental Assistance (TBRA) and Shallow Rent Program (SRP).

• Schedule and perform Housing Quality Standards inspections annually, following up with tenants and landlords to remedy deficiencies.

• Serve as liaison and technical support for other Colorado Health Network locations participating in housing programs, including vacation coverage for counterparts in different physical locations of the state.

• Coordinate database updates and distribute checks for the TBRA program.

• Develop and maintain resources for staff and clients in affordable housing.

• Collaborate with case management to ensure housing accessibility and develop long-term housing plans for program participants.

• Track and submit appropriate documentation, billing, and reports to the Housing Programs Administrator and grantors.

• Develop and maintain ongoing working relationships with local landlords, housing authorities, and affordable housing providers.

• Participate in team meetings, case conferences, staff meetings, and community functions representing the organization.

• Assist with agency program audits and serve as a representative of the regional office at HIV medical clinics and community functions.

This list is not meant to be a comprehensive list of job duties. Other duties may be assigned.

Required Qualifications: Valid driver’s license and vehicle with current auto insurance required. Some travel throughout the Western Colorado region required. Must be able to work in a diverse setting with diverse populations, including sexual orientation. Background in programs related to affordable housing, sexual health, risk reduction, financial assistance, and other resource programs, especially as related to serving People Living with HIV, required.

Preferred Qualifications:
Bilingual (English/Spanish) highly desired. 2 years case management experience and training or 3 years Promotora experience preferred. Training in cultural competency/sensitivity is a plus. Experience working with federally funded programs desired.

Education:
Bachelor’s degree in Human Services, Social Work, Psychology, or related field preferred. Candidates with lived experience can substitute educational experience.

Software Utilized:
Experience working with basic office and database computer programs, including familiarity with Microsoft Outlook, Word, Excel, Access, SharePoint and the internet.

Knowledge, Skill and Ability:

• Incredible time management skills.

• Strong communication, client relations, and managerial abilities.

• Preferred knowledge of HIV and related issues.

• Familiarity with the Harm Reduction Model and Motivational Interviewing is desirable.

• Cultural competency and sensitivity are essential.

• Demonstrated flexibility, creativity, collaboration, and a positive workplace demeanor.

• Understanding of financial management and budgeting principles.

• Exceptional organizational skills with a keen eye for detail.

• Personal and professional accountability, self-motivation, and initiative are required.

• Commitment to quality improvement, professional integrity, research ethics, and cultural competency.

• Ability to work accurately and efficiently while demonstrating excellent organizational skills.

• Effective collaboration within small and large teams, both locally and regionally.

• Proficiency in task management, teamwork, time management, and communication with colleagues, supervisors, clients, and external consultants.

Material and Equipment Directly Used:
Works with standard office equipment including computer workstation, printers, copiers, scanners and fax machine. Works with word processing software, spreadsheet applications, and presentation software. Communicates with clients and vendors using the telephone, e-mail, the Internet, and fax.

Physical Demands and Work Conditions:
Works in an office environment. Requires clear speaking ability and the ability to use a telephone for extended periods. Requires ability to view a computer screen (near acuity). Requires fingering agility for keyboarding and using a telephone and other office equipment.

General Benefits Description:
We offer full-time employees a comprehensive benefits plan that includes: Health Insurance, Dental Insurance, Vision Plan, 403(b), Legal Shield, FSA, Life Insurance, EAP, Long-Term and Short-Term Disability.

About Us:
Our employees are the most valuable asset we have. We celebrate and encourage applications from those with lived experiences as it relates to this job posting. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and CHN’s commitment to the communities we serve.

All applicants and employees who are drawn to serve the mission of the Colorado Health Network will enjoy equality of opportunity and fair treatment as we embrace and encourage our employees’ differences in age, color, disability, HIV status, ethnicity, family or marital status, pregnancy, sex, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, substance use history, genetic information, prior protected activity and other characteristics that make our employees unique.

HOW TO APPLY

Please visit the link below to apply. Please include a cover letter.

All offers of employment are subject to the completion of a criminal background check.

Colorado Health Network is an Equal Opportunity Employer (EOE).

If you have any questions, please contact Human Resources at hr@coloradohealthnetwork.org

Application deadline: Open Until Filled