Assistant Property Manager

Columbia Property Management is a small rental management company located in the NoMa area of Washington, DC. Our specialty is providing a more personal level of service to our clients and for all who interact with our company, a sense of being taken care of. We focus on providing leasing and management services to landlords who own single-family rental units such as homes or individual condo units to help them create and maintain value in their investments. We have cultivated a special team culture of mutual support and trust that helps us follow through on our goal of providing excellent customer service.

We are growing and currently seeking a motivated Junior Property Manager who will advocate for and represent a portfolio of individual rental units. The Junior PM will handle a broad range of tenant requests and be their main point of contact. This role includes responsibility for ensuring all property manager related tasks for that address are completed promptly and professionally, proactively initiating tasks as needed at various stages in the property management lifecycle. The job requires a mix of online work and on-site visits to rental addresses.

Responsibilities include rental leasing and showings, managing maintenance requests, routine property evaluations, and all tenant and lease related matters including moves coordination and lease violations. There will be some contact with rental owners for approvals and for other information. A candidate must have access to a reliable vehicle to travel locally to multiple sites. Some Saturday and evening work is required. The JrPM is backed up by a Property Management Lead who will provide support, training, and coaching. This position requires strong organization and task management skills.

The ideal candidate is dynamic, inquisitive, and collaborative. This role is a great opportunity for an ambitious individual looking for a long-term career in property management and it can lead to an opportunity to take on more responsibility in the company. It requires a unique combination of people skills, undying support for clients and tenants, good time management, extreme attention to details and a passion for achieving high quality results.

Candidates will go through a rigorous screening and assessments process to determine if they have the grit, determination, motivation, and compassion, to work tirelessly on solving problems. We are evaluating candidates for fit, emotional intelligence, and a natural passion to help other people, treating all with respect and kindness. Other attributes we will be evaluating is the ability to problem solve and to thrive in a team environment.

Assistant Property Manager Qualifications:

• Bachelor’s degree from an accredited institution of higher learning.
• Prior property management experience preferred but not necessary – company will provide on the job training.
• Experience preferred in hospitality, high-end retail, or as a transaction coordinator in a real estate sales office or a processor in a title or settlement attorney’s office.
• Past Formal training in customer service is a plus.
• Proficiency with Microsoft Office Suite, some experience with property management software, and ability to quickly learn other software.

Other Attributes for Assistant Property Manager:

• Superior writing, grammar, spelling, punctuation, and proofreading skills
• Exceptional phone manner
• Self-starter with the ability to multi-task and work effectively in a fast-paced environment
• Excellent customer service and possess the art of making people feel well taken care of
• A high level of organization with the ability to track, prioritize, and execute through a large volume of details
• Ability to resolve matters and assigned tasks promptly, thoroughly and equitably
• Must possess an extreme attention to detail, yet flexible when required
• Must be dependable, punctual, pleasant to work with
• Ability to work without supervision and in a team environment

Compensation for Assistant Property Manager:

$60,000 – $65,000

Benefits for Assistant Property Manager:

Full-time employees enjoy two weeks paid vacation, 9 paid federal holidays, access to a group health plan with employer contribution, and access to Vision, Dental and AFLAC coverage. A transportation allowance is provided to offset parking expenses and all employees participate in a profit-sharing bonus program.

Work Remotely

• Temporarily due to COVID-19

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Do you have any experience in hospitality or high-end retail? If so, provide details.
• Do you have formal training in customer service? If so, provide details.

Education:

• Bachelor's (Required)

Experience:

• Property Management: 2 years (Required)

License/Certification:

• Driver's License or a reliable means of transportation (Required)

Work Location: Multiple locations