Overview:
We are seeking a dedicated and compassionate Clinical Support Medical Assistant to join our healthcare team. As a Clinical Support Medical Assistant you will work with the Medical Assistant Manager and Medical Support Manager to improve the quality and efficiency of patient services and work as a team member for the effective and efficient delivery of medical care services to CRH patients.
This position requires:
- Excellent communication skills in both English and Spanish with certification or the ability to become certified as a Medical Interpreter.
- Certification as a Medical Assistant or willingness/ability to obtain certification within 12 months.
- Certified in Basic Life Support or ability to obtain certification upon employment.
- Previous experience as a medical assistant or experience working in a clinical support role.
- Basic familiarity with routine medical protocol and terminology.
- Affable attitude to accept directions, constructive criticism, and work with all personnel and patients.
Responsibilities:
- Managing communications with patients, insurers and medical staff.
- Answering phone, documenting incoming/outgoing calls, addressing inquiries and scheduling appointments.
- Completing, coding, necessary paperwork for insurance, FMLA, prior authorizations.
- Recording, updating and maintaining information in electronic medical record system.
Skills:
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational abilities.
- Ability to multitask and prioritize tasks effectively.
- Compassionate and empathetic approach towards patients.
- Ability to work well in a team environment.
This is a full-time position offering competitive compensation and benefits. We provide opportunities for professional growth and development within our organization. If you are passionate about patient care and want to make a difference in the lives of others, we encourage you to apply. EEOE.
Job Type: Full-time
Benefits:
Medical specialties:
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Work setting:
Experience:
License/Certification:
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Ability to Relocate:
Work Location: In person
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