Job Posting for Radiology Coordinator at Colusa Medical Center
POSITION SUMMARY
The Radiology Coordinator will attend to visitors and deals with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers. The Radiology Coordinator will be responsible for light administrative clerical duties.
POSITION QUALIFICATIONS
High school graduate or equivalent, and one (1) year customer service experience preferred Healthcare setting. Must possess skill in good oral, written and interpersonal communication, grammar and spelling
Other desired qualifications:
Demonstrates ability to consistently achieve a high level of accuracy and attention to detail
Demonstrates perseverance, concentration, resourcefulness and good reasoning ability
Demonstrates ability to cope with interruptions, remember pertinent guidelines, policies and procedures
Ability to organize and prioritize work
Ability to work as a team member
Some knowledge of office computer software packages, including spreadsheets and word processing
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
RESPONSIBILITIES
Answer telephone, screen and direct calls.
Take and relay messages.
Provide information to callers
Provide general administrative and clerical support
Prepare correspondence and documents
Maintain appointment diary either manually or electronically
Monitor and maintain office equipment
Operate telephone system to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Maintain security by following procedures and controlling access (monitor building, issue visitor badges)
Takes telephone request for authorizations.
Prepares referral requests.
Track referral process, utilizing a tracking log. Responsible for insuring referral correspondence is received and reviewed by provider.
Generates reports that summarize referrals and authorization activity.
Handles all incoming telephone calls and exercises judgment as to the urgency or other nature of the calls and directs them to appropriate personnel. Answers the telephone professionally, identifying self and department.
Handles telephone information requests with courtesy, accuracy and respect for confidentiality.
Makes future appointments and answers all inquiries
Completes various agency forms and recordsReviews patient chart for accuracy of billing information, verifying correct insurance information, accepting co-payments and running POS on all Medi-Cal/Hap cards.
Assures timely distribution of all paperwork to all involved areas of the hospital.
Maintains the confidentiality of patient and facility records and information.
Immediately greets/acknowledges guest’s presence in a courteous and caring manner.
Demonstrates the ability to prioritize and deal with immediate guest needs first, and paperwork processing second.
Confirms appointments on a daily basis.
Performs clerical duties, i.e., photocopying, A-Z filing, as well as other duties assigned.
Salary.com Estimation for Radiology Coordinator in Colusa, CA
$49,253 to $61,140
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