Launch Readiness Test Engineer

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.
Job Summary
Primary focus of the role will be to plan and execute end to end validation of processes, systems\tools, products and experience (Launch Readiness Test) in support of all new Comcast Business products and features. Responsible for planning, execution and feedback gathering leading up to product and system deployments.
Job Description

Primary Responsibilities:
- Responsible for planning of Launch Readiness Test (LRT) plans with Comcast resources responsible for day-to-day operations and user experience for Comcast Business products.

-Execute test plans for purpose of validating end-to-end processes including strategic systems, product provisioning and customer experience.
- Participate in cross-functional meetings and lend expertise during product, process and user story creation.
- Support documentation, analysis and resolution of key issues on system issues/enhancements, end to end business processes and user\customer experience.

- Responsible for delivering LRT status updates to cross-functional teams and executive leadership.

- Responsible for the oversight of LRT projects life cycle including time management, communication, and project conflicts.

Core Responsibilities

• 
  - Writes and executes test plans to validate products and software applications.
  - Collaborates with Product and Development teams to identify product and technical requirements.
  - Reviews and verifies requirements and design specifications for validity in overall product design, with an emphasis towards product testability and verification.
  - Assists in identifying viable test strategies in order to support testing product functionality.
  - Works with other Quality Assurance Engineers or Software Engineers to identify, reproduce and document bugs or defects.
  
  - Communication and stakeholder alignment of end of testing results.
  - Supports trials of new product designs/services.
  - Consistent exercise of independent judgment and discretion in matters of significance.
  - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
  - Other duties and responsibilities as assigned.
  

Additional Requirements:

- Prior experience with Comcast Business systems and products preferred

- Prior system testing experience a plus
- Requirements, Process and Design documentation a plus
- Experience working with technical delivery teams and in development type environment is a plus
- Experience with collaborating with large cross functional teams

- Executive level written and verbal skills a must
- Experience with resource training in corporate environment on more technical functions or systems is a plus

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years