Java Software Engineer, Developer Tools

Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. We offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia). Some roles can work virtual full-time if they are not near a Tech Hub, but that is dependent upon the needs of the position and amount of collaboration required.
Job Summary
As a Software Engineer, within the Developer Experience organization, you will be responsible for crafting scalable and automated solutions for the Comcast Privacy Program. You will develop and maintain solutions that help protect sensitive information across all of Comcast's products. Join an industry leading environment where we use innovative technology to solve critical business needs.
Job Description
In this position, you will manage the request broker product. The product processes requests to respond and potentially remove personal information. You will support integration with application owners, platform partners, and provide solutions to improve the developer experience. This role provides you the opportunity to have a positive impact on Comcast's customers, employees, and businesses. The next phase of the roadmap includes rolling out an SDK to improve application adoption and automation.
Come join a team comprised of fun, hard-working and supportive people with great work-life balance. An area we are passionate about is talent growth. We focus on investing in our current skills, learning new technologies, and exploring other passions.
Core Responsibilities
- 5 years experience Java and AWS
- 2 years knowledge of Angular and Python preferred
- Collaborates with project collaborators to identify product and technical requirements. Conducts analysis to resolve integration needs.
- Crafts new software and web applications, supports applications under development and customizes current applications. Assists with the software update process for existing applications and roll-outs of software releases.
- Participates in training representatives and operations staff on internally developed software applications.
- Researches, writes and edits documentation and technical requirements, including software designs, evaluation plans, test results, technical manuals and formal recommendations and reports.
- Monitors and evaluates driven applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects.
- Provides technical leadership throughout the design process and mentorship with regards to practices, procedures and techniques. Serves as a guide and mentor for junior-level Software Development Engineers.
- Works with Quality Assurance team to resolve if applications fit specification and technical requirements.
- Displays in-depth knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty.
- Displays in-depth knowledge of and ability to apply, process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences.
- Displays knowledge of and ability to apply, project management skills.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as vital.
- Other duties and responsibilities as assigned.
Employees at all levels are encouraged to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Be responsible for the customer experience - think and act in ways that put our customers first, give them detailed digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be hard-working learners, users and advocates of our groundbreaking technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new insights.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Get results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors, and our communities.
Organization:
Our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience Technologies (CXT), led by Rick Rioboli, EVP and Chief Information Officer, and are responsible for the technology, systems and tools that support the customer lifecycle (sales, activation, billing, support, etc.), as well as employee-facing teams such as human resources, finance, and workplace information technology. These tools and systems are foundational to our ability to meet and exceed customer expectations and support an excellent employee experience.
Our vision is to be an authority in products, services, and solutions which power and enable fabulous, connected customer experiences for Comcast and other organizations through a steadfast focus on clarity and collaboration.
Disclaimer:
- This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.