What are the responsibilities and job description for the Manager, Supply Chain Projects position at Comcast?
Job Summary
The Supply Chain Transformation Projects team is seeking a highly motivated Manager to join us in supporting our transformational initiatives under the umbrella of our Integrated Supply Chain Operations (ISCO) organization. This position requires a driven individual with strong skills in technology integration, business requirement creation, vendor management, stakeholder alignment, project management, data analysis, and interpersonal communication as they will work directly with teammates in ISCO and stakeholders across Comcast to support business analysis and project management while driving our initiatives from ideation to completion. The successful candidate will be able to provide end to end ownership of transformational programs and prepare new technology or process for widespread operational adoption. Additionally, they will lean on previous Supply Chain knowledge and experience to understand the impact of their work and utilize developed communication and presentation skills to then relay their findings to their leader and others.Job Description
Core Responsibilities
- Assists in the development of strategic plans for existing, new, or proposed business operations for both forward and reverse logistics and across product lines and asset types.
- Provide in-depth analysis of proposed solutions/initiatives to leadership to improve efficiency, productivity, and customer satisfaction.
- Work with leadership, stakeholders, and development teams to design and build: 1.) Tools, system support, and process to enable an Omni-Channel experience for our customers across products 2.) A more flexible and cost-effective distribution network for our frontline partners.
- Support the department in the management of our employee development program which includes but is not limited to: Training and Development, Career Pathing, Recruiting and Onboarding, etc.
- Create and manage projects plans and performance metrics for each of the projects in their portfolio.
- Effectively communicate all project timelines, deliverables, and risks, including presentations to the supply chain leadership team.
- Develop reports to analyze and interpret key performance indicators to identify trends and areas of focus.
- Deliver on ad-hoc requests for project updates, analysis, and executive level presentations.
- Consistently exercise independent judgment and discretion in matters of significance.
- Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Desired Skills and Experience
- Executive level power point creation
- Proficiency in Excel and Tableau reporting
- High aptitude to understand new technology integration
- Detailed system and process mapping
- Facilitate discovery and design conversations across multiple verticals (Tech Dev, Operations, Marketing, Sales, etc.)
- Ability to work autonomously
Employees at all levels are expected to:
- Understand our Operating Principles - make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right - for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
