Principal Software Engineer

Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. Because our employees are our most valuable asset, we offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia).

Job Summary

Comcast shapes the future at the intersection of media and technology. Comcast provides a one-of-a-kind entertainment platform (X1), High Speed Data platform, and Internet of Things services (Connected & Smart Home). We create world-class experiences that people love and trust and drive innovation that builds value. We bring millions TV and entertainment, sports and news, communications and home management, theme parks, home security, Voice, and high-speed Internet access. Comcast's DevX organization is seeking a Principal Engineer to join our DevX: Run team.This group is responsible fordeveloping tools and platforms that are used by engineering teams across CXT to enhance customer experiences of ourxFi (broadband), Entertainment, AI and Xfinity Home Security product offerings.We are a team of engineers that both build and support high-availability platforms for use by Comcast engineering and product teams. Some of our platforms include experimentation and feature flagging, Chaos Engineering SaaS platform, a multi-platform API Gateway for ingress management with complementing multi-datacenter service mesh, and a log ingest transformation and routing platform. As a Principal Software Engineer, you will be a leader, a contributor, and enjoy working on cutting-edge technology stacks that positively impact the daily lives of millions of Comcast customers!

Job Description

Core Responsibilities:

• Functions as a thought leader, driving solutions through their own and other teams

• Has a significant operational impact on their immediate team mentoring others, leading projects, and functioning as the technical voice of the team, as well as a tight-knit teamwork outside of their team with other groups.

• Driving issues to closure: engaging all appropriate resources, leading technical bridges, and providing troubleshooting direction.

• Functioning with great autonomy and independently providing mentorship and recommended solutions to sophisticated technical issues within and outside the team.

• Always looking for operational bottlenecks in the workflow and applying engineering practices to eliminate or reduce the bottlenecks with automation or process improvements

• Keeps current on innovative technology and educates others on it; can explain complex subjects to a variety of audiences as a multi-domain authority.

• Take proactive initiative on all projects with a strong sense of ownership; emulates curiosity and innovation, instilling trust in others.

• Team player, excellent communication skills, and ability to effectively articulate technology concepts to both business and technical audiences

• Ability to have fun at work while staying productive.

Technical Skills & Requirements:

• 8-10 years of Software Engineering experience

• Has a proven track record of in-depth technical exposure and successful project delivery including the capability to establish and lead all details of architecture.

• Holds advanced industry technical knowledge, can innovate, and evaluate at a senior level; thinks strategically across one or more technologies.

• Experience with directing a team from design to inception to support

• Ability to comfortably work in a fast-paced agile environment.Requirements change quickly and our team needs to constantly adapt to moving targets.

• At least two years of application development experience with Go and React.[MG1]

• Solid scripting & development language (e.g., bash, Python, etc.)

• Experience with automation software using Ansible, HashiCorp stack, and Python and understanding of how to scale applications depending on load

• Experience with monitoring systems (e.g. Grafana/InfluxDB, Nagios, Datadog, CloudWatch, New Relic, etc.)

• Experience building tools for automation (building, testing, releasing, monitoring, and alarming)

• Experience with IaaS and PaaS providers such as AWS, OpenStack, VMWare, etc.

• Proficient in Linux command Line, System Administration, and good hands-on installing software on Linux platforms

• Understanding of container technologies like Docker & Kubernetes. Hands-on experience with building and running containers on Container Management Platforms.

• Some networking knowledge (OSI network layers, TCP/IP, Firewalls, traffic shaping, and load balancing)

• Familiarity with continuous integration/deployment processes and tools such as Jenkins, Concourse, etc.

• Experience with deploying and operating infrastructure running microservices-based platforms and and an understanding of cloud deployment methodologies such as immutable deployments, auto-scaling, and monitoring of instances that come and go

WHAT YOU'LL DO:

• Working with technical partners to understand their roadmaps and identify critical technical capabilities that need adoption

• Collaborating with our technical operations teams to understand and spread innovative technical tools and practices

• Producing technical designs and documentation at varying levels of granularity

• Crafting detailed templates to assist learners in understanding key technical concepts

• Performing code reviews

• Working with Product development teams to assist them in meeting their business goals through accelerated adoption of approved technologies.

• Mentoring more junior members of the technical staff.

• Serving as an ambassador of TPX to the broader technical community, both inside and outside Comcast, via a combination of authorship of technical papers, journal articles, and/or blog posts; and delivering presentations at technical conferences, meetups, user groups, etc.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them flawless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be hardworking learners, users, and advocates of our groundbreaking technology, products, and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new insights.

• Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company - by joining huddles, making callbacks, and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Respect and promote inclusion & diversity.

• Do what's right for each other, our customers, investors, and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.