What are the responsibilities and job description for the Senior Lending Assistant position at Comerica Bank?
The Senior Lending Assistant will assist assigned lending department and officers in administering routine operational aspects of assigned lending relationships, facilitating servicing of customers and sales support for the team.
Position Competencies
Successful incumbents possess customer service skills, ability to communicate by phone and via e-mail and other written correspondence, and problem-solving skills.
Position Responsibilities:
- Act as focal point between customers, relationship managers, portfolio managers and loan closers as appropriate to facilitate loan servicing and coordinate resolution of issues.
- Provide customers with information for routine to highly complex inquiries.
- Provides administrative support to the Relationship Managers and Portfolio Managers.
- Assist in servicing financial and banking needs of lending and deposit customers.
- Assist with loan maintenance and monitoring.
- Assist in Portfolio Reporting activities by entering and retrieving information from various data collection sites.
Position Qualifications
- High school diploma or the equivalent (GED)
- 3 years of experience in a financial services customer service environment that includes working with loan products
- 2 years of experience utilizing Microsoft Office Products including Word, Excel and Power Point
For candidates hired in the state of California, Colorado, Washington, New York the expected salary/On-Target Earnings (OTE) range for the role is currently:
- California - $30.05 - $54.09 Hourly
Salary Range(s) is subject to change. Comerica Bank takes several factors into account when determining individual starting pay. These include but are not limited to position, grade level, location/metropolitan area, skillset, and peer compensation. Comerica Bank considers the employer's work location to determine the pay range.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
Salary : $30 - $54