What are the responsibilities and job description for the Float Teller for South Wayne District position at Comerica?
Float Teller
What we can offer you:
- Career Growth - promotional opportunities
- Incentive program based on performance
- Paid Time Off (PTO), Paid Holidays for Full Time/Part Time Employees
- Health, Dental, Vision, 401k match and Life Insurance
- Employee Assistance Program
- Tuition Assistance Program (Full Time)
- Financial Coaching and Benefit Guidance
- Floating Cultural Holiday
- Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services)
- Retirement Plan
- Employee Stock Purchase Plan
The Float Teller is responsible for contributing to the overall success of a Retail Banking Center(s) by committing to banker-readiness, processing all transactions accurately and efficiently, contributing to the prescribed customer experience levels, maintaining disciplined operational objectives; all while striving for excellence in the execution of the mentioned areas.
This position will support a minimum of 2 banking centers within the district. May require working occasional Saturdays.
Position Responsibilities:
Customer Experience:
- Introduce and refer customers to the platform through routine interactions.
- Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc.
- Perform routine customer requests.
- Must successfully complete Comerica's Teller Training Program.
- Follow company policies and procedures, regulations and security procedures, and completes necessary documents.
- Use the provided electronics to document all transactions during their shift.
- Reconcile all transactions during and at the end of their shift.
- Maintain customer confidence and protect bank operations by keeping information confidential.
- Resolve basic customer complaints.
Marketing Activities:
- Complete assigned daily planning activities.
- Act as a digital ambassador to transition customers to digital solutions.
- Provide for customer engagement by introducing customers to Comerica's products/services, digital solutions and addressing customer questions, e.g., how-to use products and services and follows-up on a timely basis.
Operational Risk:
- Ensure compliance with applicable federal, state and local laws and regulations, and Comerica's policies and procedures.
- Ensure compliance and completion of necessary compliance related training.
- Adhere to all Banking Center Risk Assessment and Compliance Standards.
- Control and mitigate losses by following policies and procedures
Partnership:
- Consistently impact the efforts that improve Banking Center Collaboration.
- Identify opportunities to add value to customers by introducing them to partners.
Position Qualifications:
- 6 months of Retail or financial sales experience OR 2 years of U.S. Military service OR 1 year of college
- 1 year of experience in customer service
- 1 year of experience with personal computer, systems data entry or internet search
Preferred Qualifications:
- Cash handling experience in a retail or financial services environment
- Proficient with utilizing and navigating a computer system
Warren-Calhoun8:30am-5:30pm Monday-Thursday; 8:30am-6:00pm Friday; 8:30am-1:30pm Saturday; full time work hours to be scheduled within time frames indicated.
Apply Now
Share This
Similar Jobs
Senior Lending Assistant
Costa Mesa, CA
Float Relationship Banker for South Wayne District
Dearborn, MI
Float Relationship Banker for South Wayne District
Dearborn, MI
Part Time Float Teller at South Wayne District
Dearborn, MI
Part Time Float Teller for South Wayne District
Dearborn, MI
Equal Employment Opportunity
Comerica is committed to the principles and practice of equal employment opportunity and affirmative action. It is our policy to ensure equal employment opportunity for all applicants without regard to ancestry, race, color, religion, sex, national origin, age, disability, medical condition, protected veteran status, marital status, pregnancy, weight, height, genetic information, sexual orientation, gender identity, gender expression or any other characteristic protected by federal, state or local law. Our affirmative action program is designed to assist Comerica in meeting its equal employment opportunity and affirmative action responsibilities. To ensure a discrimination-free workplace where all individuals are valued, we will not limit ourselves to the requirements of the law but will proactively cultivate an inclusive work environment that values diversity in all its aspects.
Click here to view the EEO is the Law Poster
Click here to view the Pay Transparency Policy Statement
Disability Accommodation for Applicants
Comerica strives to ensure that our careers website is accessible to all, including individuals with disabilities. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please email us at Talent_Acquisition@comerica.com. Information will be sent to a talent acquisition consultant who will provide assistance to ensure appropriate consideration in the hiring process.
Site Navigation
Home
Personal
Business
Wealth Management
About Comerica
Contact Us
Newsroom
Careers
Investor Relations
Fraud Center
Diversity
Insights
Security
Privacy
Terms and Conditions
Consumer Complaint Notice
Site Map
Member FDIC
Equal Opportunity Lender
Equal Housing Lender E
NMLS ID 480990
Español
© , Comerica Bank. All Rights Reserved.
Page load link